Cl@ve and digital certificates are the logins for many online procedures
Many Spanish procedures, from tax to Social Security, are now handled online with an electronic login. Cl@ve is the national login, and a digital certificate or Catalonia’s idCAT does the same job. Some of these can be set up online, but the stronger level needs you to visit a registration office with your ID, because nobody can register for you.
How it works
Set up, activate or recover the digital ID you use to log in to government services.
Most government services online require a digital ID, such as DigiD in the Netherlands, itsme in Belgium, Cl@ve in Spain, the trusted profile in Poland, the online ID card function in Germany or electronic ID in Iceland. Setting one up often needs a one-time identity check in person, and offices, libraries and help desks can help you activate it, reset a PIN or recover access. Bring your passport or ID card and your phone. Never share your passwords or login codes, even with someone offering to help.
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At a glance
Different kinds of offices verify your identity
Some offices register you for Cl@ve, others issue a digital certificate, and a few do both. Bring your identity document and go yourself, because nobody else can register for you.
Guides
Related services
Who to ask when money runs short, what a social worker can do and which centre covers your neighbourhood.
Work out which report fits your application, whether your region or town hall issues it and which office to approach.
Which kind of proof of registration you can get, who can ask for it and how to pick the office in your city.
How registering with your regional employment service works, what to keep up afterwards and which office covers your home.
See why registering at your town hall matters, who should do it and what offices usually ask you to bring.
For anyone who has moved to a new home within Spain: how the update works, who signs and what proof of address offices tend to want.
Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
Most offices in Rotterdam, Groningen, and Nieuwegein
Most offices in Warsaw, Kraków, and Bydgoszcz
Most offices in Bielefeld, Aachen, and Hanover
Most offices in Sint-Niklaas, Ghent, and Bruges
Most offices in Reykjavík, Akureyri, and Egilsstaðir
Where to next
Offices that verify your identity for Cl@ve or a digital certificate, and how each one arranges visits.
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