Where to activate your electronic ID in Iceland

Mostly bank branches, each with its own rules

In-person activation is done at registration points, and in practice that usually means a bank branch. Banks differ on whether they serve people who are not customers, what they charge and how you arrange a visit. Check a branch in your city for the ID it asks you to bring. Some municipal service centres help only with their own online portal, not with activation.

40 offices
  • Akranes

    Íslandsbanki — Akranes

    Dalbraut 1, 300 Akranes

    Book a visit to have your identity checked in person, then use the Auðkenni app, which needs no Icelandic phone number.

    Bring your phone or smart device and a valid original accepted identity document. Auðkenni accepts passports, qualifying EEA/Schengen travel identity cards, physical driving licences from Iceland, Denmark, Norway, Sweden or Finland, Icelandic identity cards issued since 1 March 2024, and Icelandic residence cards. Digital IDs, old laminated paper cards, emergency passports and extended passports are not accepted. Your name and birth date must match Registers Iceland. A guardian can approve a minor’s application through Auðkenni beforehand; otherwise attend together with valid ID for both and sign as required. Choose and keep your PIN private. A valid Icelandic passport or identity card and NFC device may instead allow app self-registration from age 13, with guardian consent below 18.

  • Akranes

    Landsbankinn — Akranes

    Þjóðbraut 1, 300 Akranes

    Customers and non-customers can both use the service, and it does not open a bank account.

    Bring your device and valid original accepted ID: a passport, a physical driving licence from Iceland, Denmark, Norway, Sweden or Finland, a qualifying EEA/Schengen travel identity card, an Icelandic identity card issued since 1 March 2024, or an Icelandic residence card. Your name and birth date must match Registers Iceland. Digital documents, old laminated paper cards, emergency passports and extended passports are not accepted. Under-18s need guardian consent: a guardian can sign electronically at mitt.audkenni.is, after which the applicant visits the branch within 30 days with valid ID. Alternatively, attend together with valid ID for both. Choose your PIN privately; nobody can activate the credentials on your behalf. Landsbankinn confirms that electronic-ID activation is free for its customers. For non-customers, the fee is ISK 1200 (tariff effective 25 August 2026); confirm the current charge when booking.

  • Akureyri

    Arion banki — Akureyri

    Gleráreyrar 1, Glerártorg, 600 Akureyri

    Phone the bank first to find out how to arrange activation, then go in person with your documents.

    Bring your device and an approved valid original document: a passport, qualifying physical Nordic driving licence, Schengen/EEA national travel ID, Icelandic ID issued from 1 March 2024, or Icelandic residence-permit card. Name and birth date must match Registers Iceland. Digital images, laminated paper IDs, emergency passports and extended passports are excluded. Check guardian documents for a minor. For app self-registration instead, the issuer requires an Icelandic passport or ID, NFC support and age 13 or older, with guardian signature under 18.

  • Akureyri

    Íslandsbanki — Akureyri

    Skipagötu 14, 600 Akureyri

    Electronic ID lets you identify yourself and sign documents online, and it is separate from opening a bank account.

    Bring your phone or smart device and a valid original accepted identity document. Auðkenni accepts passports, qualifying EEA/Schengen travel identity cards, physical driving licences from Iceland, Denmark, Norway, Sweden or Finland, Icelandic identity cards issued since 1 March 2024, and Icelandic residence cards. Digital IDs, old laminated paper cards, emergency passports and extended passports are not accepted. Your name and birth date must match Registers Iceland. A guardian can approve a minor’s application through Auðkenni beforehand; otherwise attend together with valid ID for both and sign as required. Choose and keep your PIN private. A valid Icelandic passport or identity card and NFC device may instead allow app self-registration from age 13, with guardian consent below 18.

  • Akureyri

    Landsbankinn — Akureyri

    Hofsbót 2, 600 Akureyri

    If you are 18 or older with a valid Icelandic passport and a compatible smartphone, you can activate it yourself in the app.

    Bring your device and valid original accepted ID: a passport, a physical driving licence from Iceland, Denmark, Norway, Sweden or Finland, a qualifying EEA/Schengen travel identity card, an Icelandic identity card issued since 1 March 2024, or an Icelandic residence card. Your name and birth date must match Registers Iceland. Digital documents, old laminated paper cards, emergency passports and extended passports are not accepted. Under-18s need guardian consent: a guardian can sign electronically at mitt.audkenni.is, after which the applicant visits the branch within 30 days with valid ID. Alternatively, attend together with valid ID for both. Choose your PIN privately; nobody can activate the credentials on your behalf. Landsbankinn confirms that electronic-ID activation is free for its customers. For non-customers, the fee is ISK 1200 (tariff effective 25 August 2026); confirm the current charge when booking.

  • Borgarnes

    Arion banki — Borgarnes

    Digranesgata 2, 310 Borgarnes

    Ask which activation option is available for your device, since the requirements differ.

    Bring your device and an approved valid original document: a passport, qualifying physical Nordic driving licence, Schengen/EEA national travel ID, Icelandic ID issued from 1 March 2024, or Icelandic residence-permit card. Name and birth date must match Registers Iceland. Digital images, laminated paper IDs, emergency passports and extended passports are excluded. Check guardian documents for a minor. For app self-registration instead, the issuer requires an Icelandic passport or ID, NFC support and age 13 or older, with guardian signature under 18.

  • Egilsstaðir

    Arion banki — Egilsstaðir

    Miðvangur 6, 700 Egilsstaðir

    Under-18s need a guardian’s consent and signature, so check the arrangements with the bank before you go.

    Bring your device and an approved valid original document: a passport, qualifying physical Nordic driving licence, Schengen/EEA national travel ID, Icelandic ID issued from 1 March 2024, or Icelandic residence-permit card. Name and birth date must match Registers Iceland. Digital images, laminated paper IDs, emergency passports and extended passports are excluded. Check guardian documents for a minor. For app self-registration instead, the issuer requires an Icelandic passport or ID, NFC support and age 13 or older, with guardian signature under 18.

  • Egilsstaðir

    Íslandsbanki — Egilsstaðir

    Miðvangi 1, 700 Egilsstaðir

    Book an appointment first, and if you are under 18 make sure a guardian has agreed.

    Bring your phone or smart device and a valid original accepted identity document. Auðkenni accepts passports, qualifying EEA/Schengen travel identity cards, physical driving licences from Iceland, Denmark, Norway, Sweden or Finland, Icelandic identity cards issued since 1 March 2024, and Icelandic residence cards. Digital IDs, old laminated paper cards, emergency passports and extended passports are not accepted. Your name and birth date must match Registers Iceland. A guardian can approve a minor’s application through Auðkenni beforehand; otherwise attend together with valid ID for both and sign as required. Choose and keep your PIN private. A valid Icelandic passport or identity card and NFC device may instead allow app self-registration from age 13, with guardian consent below 18.

  • Egilsstaðir

    Landsbankinn — Egilsstaðir

    Kaupvangur 1, 700 Egilsstaðir

    Book an appointment, and check the current hours and any fee with the bank before you travel.

    Bring your device and valid original accepted ID: a passport, a physical driving licence from Iceland, Denmark, Norway, Sweden or Finland, a qualifying EEA/Schengen travel identity card, an Icelandic identity card issued since 1 March 2024, or an Icelandic residence card. Your name and birth date must match Registers Iceland. Digital documents, old laminated paper cards, emergency passports and extended passports are not accepted. Under-18s need guardian consent: a guardian can sign electronically at mitt.audkenni.is, after which the applicant visits the branch within 30 days with valid ID. Alternatively, attend together with valid ID for both. Choose your PIN privately; nobody can activate the credentials on your behalf. Landsbankinn confirms that electronic-ID activation is free for its customers. For non-customers, the fee is ISK 1200 (tariff effective 25 August 2026); confirm the current charge when booking.

  • Garðabær

    Þjónustuver Garðabæjar

    Garðatorg 7, 210 Garðabær

    Phone or drop in for help with municipal applications and portal sign-in, though not for activating an electronic ID.

    Identify the municipal application or portal problem you need help with. If acting for someone else, check the Ísland.is delegation service: the municipality explains that a user can authorise another person to access the portal on their behalf. Ask an approved electronic-ID registration station about obtaining or activating credentials.

  • Hafnarfjörður

    Íslandsbanki — Hafnarfjörður

    Strandgötu 8-10, 220 Hafnarfjörður

    Ask the bank about customer eligibility and any activation charge when you arrange the visit.

    Bring your phone or smart device and a valid original accepted identity document. Auðkenni accepts passports, qualifying EEA/Schengen travel identity cards, physical driving licences from Iceland, Denmark, Norway, Sweden or Finland, Icelandic identity cards issued since 1 March 2024, and Icelandic residence cards. Digital IDs, old laminated paper cards, emergency passports and extended passports are not accepted. Your name and birth date must match Registers Iceland. A guardian can approve a minor’s application through Auðkenni beforehand; otherwise attend together with valid ID for both and sign as required. Choose and keep your PIN private. A valid Icelandic passport or identity card and NFC device may instead allow app self-registration from age 13, with guardian consent below 18.

  • Hafnarfjörður

    Landsbankinn — Hafnarfjörður

    Fjarðargata 9, 220 Hafnarfjörður

    Book a visit and come yourself, because nobody else can activate your electronic ID for you.

    Bring your device and valid original accepted ID: a passport, a physical driving licence from Iceland, Denmark, Norway, Sweden or Finland, a qualifying EEA/Schengen travel identity card, an Icelandic identity card issued since 1 March 2024, or an Icelandic residence card. Your name and birth date must match Registers Iceland. Digital documents, old laminated paper cards, emergency passports and extended passports are not accepted. Under-18s need guardian consent: a guardian can sign electronically at mitt.audkenni.is, after which the applicant visits the branch within 30 days with valid ID. Alternatively, attend together with valid ID for both. Choose your PIN privately; nobody can activate the credentials on your behalf. Landsbankinn confirms that electronic-ID activation is free for its customers. For non-customers, the fee is ISK 1200 (tariff effective 25 August 2026); confirm the current charge when booking.

  • Höfn

    Landsbankinn — Hornafjörður

    Hafnarbraut 36, 780 Höfn

    Activation is free for Landsbankinn customers, while everyone else pays the bank’s current rate.

    Bring your device and valid original accepted ID: a passport, a physical driving licence from Iceland, Denmark, Norway, Sweden or Finland, a qualifying EEA/Schengen travel identity card, an Icelandic identity card issued since 1 March 2024, or an Icelandic residence card. Your name and birth date must match Registers Iceland. Digital documents, old laminated paper cards, emergency passports and extended passports are not accepted. Under-18s need guardian consent: a guardian can sign electronically at mitt.audkenni.is, after which the applicant visits the branch within 30 days with valid ID. Alternatively, attend together with valid ID for both. Choose your PIN privately; nobody can activate the credentials on your behalf. Landsbankinn confirms that electronic-ID activation is free for its customers. For non-customers, the fee is ISK 1200 (tariff effective 25 August 2026); confirm the current charge when booking.

  • Húsavík

    Íslandsbanki — Húsavík

    Garðarsbraut 5, 640 Húsavík

    Check that a booked time is really free before you travel, as opening hours alone do not guarantee a slot.

    Bring your phone or smart device and a valid original accepted identity document. Auðkenni accepts passports, qualifying EEA/Schengen travel identity cards, physical driving licences from Iceland, Denmark, Norway, Sweden or Finland, Icelandic identity cards issued since 1 March 2024, and Icelandic residence cards. Digital IDs, old laminated paper cards, emergency passports and extended passports are not accepted. Your name and birth date must match Registers Iceland. A guardian can approve a minor’s application through Auðkenni beforehand; otherwise attend together with valid ID for both and sign as required. Choose and keep your PIN private. A valid Icelandic passport or identity card and NFC device may instead allow app self-registration from age 13, with guardian consent below 18.

  • Húsavík

    Landsbankinn — Húsavík

    Garðarsbraut 19, 640 Húsavík

    The Auðkenni app works with a foreign phone number, so you do not need an Icelandic one.

    Bring your device and valid original accepted ID: a passport, a physical driving licence from Iceland, Denmark, Norway, Sweden or Finland, a qualifying EEA/Schengen travel identity card, an Icelandic identity card issued since 1 March 2024, or an Icelandic residence card. Your name and birth date must match Registers Iceland. Digital documents, old laminated paper cards, emergency passports and extended passports are not accepted. Under-18s need guardian consent: a guardian can sign electronically at mitt.audkenni.is, after which the applicant visits the branch within 30 days with valid ID. Alternatively, attend together with valid ID for both. Choose your PIN privately; nobody can activate the credentials on your behalf. Landsbankinn confirms that electronic-ID activation is free for its customers. For non-customers, the fee is ISK 1200 (tariff effective 25 August 2026); confirm the current charge when booking.

  • Húsavík

    Sparisjóður Þingeyinga — Húsavík

    Garðarsbraut 26, 640 Húsavík

    Go in person for the identity check and ask which option the branch can set up for your device.

    Bring your device and valid original accepted identification, such as a passport. Digital or paper identity documents are not accepted. SIM credentials require an Icelandic phone number; the app uses internet access. Eligible Icelandic-passport or ID-card holders aged 13+ can instead use app self-registration with NFC; minors need guardian approval.

  • Ísafjörður

    Íslandsbanki — Ísafjörður

    Hafnarstræti 1, 400 Ísafjörður

    Book a branch visit if you have an Icelandic ID number, and bring a guardian’s consent if you are under 18.

    Bring your phone or smart device and a valid original accepted identity document. Auðkenni accepts passports, qualifying EEA/Schengen travel identity cards, physical driving licences from Iceland, Denmark, Norway, Sweden or Finland, Icelandic identity cards issued since 1 March 2024, and Icelandic residence cards. Digital IDs, old laminated paper cards, emergency passports and extended passports are not accepted. Your name and birth date must match Registers Iceland. A guardian can approve a minor’s application through Auðkenni beforehand; otherwise attend together with valid ID for both and sign as required. Choose and keep your PIN private. A valid Icelandic passport or identity card and NFC device may instead allow app self-registration from age 13, with guardian consent below 18.

  • Ísafjörður

    Landsbankinn — Ísafjörður

    Hafnarstræti 19, 400 Ísafjörður

    Adults with a valid Icelandic passport and a compatible phone can activate it in the app, or book a branch visit.

    Bring your device and valid original accepted ID: a passport, a physical driving licence from Iceland, Denmark, Norway, Sweden or Finland, a qualifying EEA/Schengen travel identity card, an Icelandic identity card issued since 1 March 2024, or an Icelandic residence card. Your name and birth date must match Registers Iceland. Digital documents, old laminated paper cards, emergency passports and extended passports are not accepted. Under-18s need guardian consent: a guardian can sign electronically at mitt.audkenni.is, after which the applicant visits the branch within 30 days with valid ID. Alternatively, attend together with valid ID for both. Choose your PIN privately; nobody can activate the credentials on your behalf. Landsbankinn confirms that electronic-ID activation is free for its customers. For non-customers, the fee is ISK 1200 (tariff effective 25 August 2026); confirm the current charge when booking.

  • Keflavík

    Arion banki — Reykjanesbær

    Aðalgata 64, 230 Keflavík

    Activation is free for Arion customers, while others should confirm the total with the bank beforehand.

    Bring your device and an approved valid original document: a passport, qualifying physical Nordic driving licence, Schengen/EEA national travel ID, Icelandic ID issued from 1 March 2024, or Icelandic residence-permit card. Name and birth date must match Registers Iceland. Digital images, laminated paper IDs, emergency passports and extended passports are excluded. Check guardian documents for a minor. For app self-registration instead, the issuer requires an Icelandic passport or ID, NFC support and age 13 or older, with guardian signature under 18.

  • Keflavík

    Íslandsbanki — Reykjanesbær

    Hafnargötu 91, 230 Keflavík

    If you cannot register remotely, book a visit and have your identity checked in person.

    Bring your phone or smart device and a valid original accepted identity document. Auðkenni accepts passports, qualifying EEA/Schengen travel identity cards, physical driving licences from Iceland, Denmark, Norway, Sweden or Finland, Icelandic identity cards issued since 1 March 2024, and Icelandic residence cards. Digital IDs, old laminated paper cards, emergency passports and extended passports are not accepted. Your name and birth date must match Registers Iceland. A guardian can approve a minor’s application through Auðkenni beforehand; otherwise attend together with valid ID for both and sign as required. Choose and keep your PIN private. A valid Icelandic passport or identity card and NFC device may instead allow app self-registration from age 13, with guardian consent below 18.

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Where to next

Setting up your electronic ID

Understand what the electronic ID is for, how it is activated and where to go when you need help with the first setup.

Electronic ID in Iceland