Get help with your Profil Zaufany in Poland

One login for tax, social insurance and health services online

Profil Zaufany, the trusted profile, is the digital ID that lets you log in to Polish government websites and sign documents electronically. It needs a PESEL number. You start online and then confirm your identity, with your bank if it offers this or in person at a confirmation point, which can be a tax office, a social insurance office (ZUS), a health fund counter or a city office.

How it works

Get help with your digital ID

Set up, activate or recover the digital ID you use to log in to government services.

Most government services online require a digital ID, such as DigiD in the Netherlands, itsme in Belgium, Cl@ve in Spain, the trusted profile in Poland, the online ID card function in Germany or electronic ID in Iceland. Setting one up often needs a one-time identity check in person, and offices, libraries and help desks can help you activate it, reset a PIN or recover access. Bring your passport or ID card and your phone. Never share your passwords or login codes, even with someone offering to help.

Also searched as

digital IDDigiDitsmeCl@vetrusted profileactivate eIDreset PINlog in to government services

At a glance

Offices
103 offices in 41 cities
Book online
At 3 of 103 offices
Apply online
At 68 of 103 offices

Ask specifically for the government Profil Zaufany

Offices that can confirm your digital ID

Confirmation points sit in tax offices, social insurance (ZUS) branches, health fund counters and city offices. Each runs its own queue or booking routine, so the wait and the documents it asks for can differ from one counter to the next.

Guides

Guides that help with this

Related services

Other everyday services in Poland

Other countries

The same task in other countries

Moving on, or comparing before you decide? See how this works elsewhere.

Where to next

Where to confirm your digital ID in Poland

Compare offices that confirm a trusted profile and check what each one asks you to bring and how to join the queue.

Profil Zaufany points in Poland