Help with DigiD and online government
Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.
For Dutch citizens, and for residents without a passport from their home country
A Dutch passport is issued by the municipality where you are registered, and you apply in person with a colour photo that meets the official rules and your old passport. Residents with a residence permit who cannot get a passport from their own country may qualify for a vreemdelingenpaspoort, an alien’s passport, and recognised refugees for a refugee passport. Those take longer because the application goes on to national authorities.
How it works
Find a passport office and see how to prepare for your appointment.
Passports are issued by the country of your nationality. Citizens living in the country apply at a local passport office, usually in person with a photo that meets the rules and their old passport. Children often need consent from both parents. Processing takes from a few days to a few weeks, so ask about a faster option if you need to travel soon. If you live abroad and need your own country’s passport, contact its embassy or consulate. Foreign residents who cannot get a passport from their own country may qualify for an alien’s passport or a refugee travel document.
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At a glance
Larger cities often have several counters
Cities such as Amsterdam and Rotterdam run several counters, and each one decides whether you walk in or book ahead and how the finished passport reaches you. If you need an alien’s or refugee passport, ask which counter takes those applications.
Related services
Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.
See who can apply for income support, what a municipality takes into account and where to get advice if the application is difficult.
For Dutch citizens who need a new or replacement ID card: who can apply, what to bring and how collection works.
For holders of a Dutch licence: how renewal works online or at the counter, how to replace a lost licence and where to collect it.
For newcomers and returning residents: what registering at the town hall means, who it applies to and what to prepare before your appointment.
For anyone who needs an official Dutch civil status document: which municipality to ask, who may request it and what the options are.
Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
Most offices in Bielefeld, Hanover, and Leipzig
Most offices in Madrid, Barcelona, and Seville
Most offices in Antwerp, Bruges, and Liège
Most offices in Warsaw, Białystok, and Kraków
Most offices in Akranes, Akureyri, and Borgarnes
Where to next
Larger cities run several passport counters. See how each one takes applications and hands over the finished document.
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