Municipal passport counters in the Netherlands

Booking and collection options, city by city

Passports are handled by the municipality where you are registered, and larger cities run more than one counter. Some counters let you walk in, others require a booking, and collection or delivery works differently too. Which office takes applications for an alien’s or refugee passport also depends on the city. Dutch citizens who live abroad can also use certain border municipalities.

About this serviceBrowse offices by city
3 offices in Arnhem

  • Arnhem

    Gemeente Arnhem — Loket Zuid

    Kronenburggalerij 3, 6831 ET Arnhem

    Up to age 11 a child comes with a parent or guardian, and from 12 they can come alone if everyone with custody consents.

    Book an appointmentOffice website0800-1809

    Bring every passport and identity card held, including expired ones, and a compliant colour photo no older than six months. Consent must be given before or during application and lasts three months. An absent guardian can consent online, removing the need to bring their ID, or provide the original signed paper form with their valid original ID. Collect with the receipt and any document still due for surrender; for children also bring your own identification.

  • Arnhem

    Stadhuis Arnhem — publieksbalies

    Koningstraat 38, 6811 DG Arnhem

    Collect the finished passport after six working days without an appointment, but within three months.

    Book an appointmentOffice website0800-1809

    Bring every passport and identity card held, including expired ones, and a compliant colour photo no older than six months. Consent must be given before or during application and lasts three months. An absent guardian can consent online, removing the need to bring their ID, or provide the original signed paper form with their valid original ID. Collect with the receipt and any document still due for surrender; for children also bring your own identification.

  • Arnhem

    For residence permit holders

    Stadhuis Arnhem — publieksbalies

    Koningstraat 38, 6811 DG Arnhem

    When you book, choose the appointment type for foreign residents and refugees, not the ordinary Dutch passport one.

    Book an appointmentOffice website0800-1809

    Bring your valid Dutch residence document, a declaration from your own authorities that you cannot obtain a travel document, and a compliant colour photo no older than six months. If both parents or guardians attend, each brings valid identification and signs at the counter. An absent guardian can consent online in advance; their identity document is then unnecessary. With a printed signed consent form instead, bring that guardian’s valid identity document as well.

Related services

Other everyday services in Netherlands

Help with DigiD and online government

Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.

149 offices · 77 cities

Social assistance for basic living costs

See who can apply for income support, what a municipality takes into account and where to get advice if the application is difficult.

148 offices · 77 cities

Applying for a Dutch ID card

For Dutch citizens who need a new or replacement ID card: who can apply, what to bring and how collection works.

109 offices · 80 cities

Renew or replace a driving licence

For holders of a Dutch licence: how renewal works online or at the counter, how to replace a lost licence and where to collect it.

101 offices · 80 cities

Register after moving to the Netherlands

For newcomers and returning residents: what registering at the town hall means, who it applies to and what to prepare before your appointment.

99 offices · 79 cities

Birth, marriage or death certificate

For anyone who needs an official Dutch civil status document: which municipality to ask, who may request it and what the options are.

88 offices · 80 cities
Browse services

Other countries

The same task in other countries

Moving on, or comparing before you decide? See how this works elsewhere.

Where to next

Passports in the Netherlands

For Dutch citizens renewing a passport and for residents without a passport from their own country: who can apply and what to prepare.

Passport in the Netherlands

Explore more

Jump straight to another part of the manual.