Booking and collection options, city by city
Passports are handled by the municipality where you are registered, and larger cities run more than one counter. Some counters let you walk in, others require a booking, and collection or delivery works differently too. Which office takes applications for an alien’s or refugee passport also depends on the city. Dutch citizens who live abroad can also use certain border municipalities.
Deventer
For residence permit holdersSchoolstraat 25, 7437 AE Deventer
Production in Bathmen takes fifteen working days after approval, against five at the main town hall in Deventer.
Bring residence permit, refusal evidence, previous travel document and compliant recent colour photo. Children attend both visits; under-twelves need an accompanying guardian, and under-eighteens need consent from those holding authority.
Deventer
Schoolstraat 25, 7437 AE Deventer
Pick Bathmen as the location for both the application and the collection, and collect within three months.
Bring all passports and ID cards, including expired ones, a compliant colour photo under six months old and payment. For a child, arrange the required parental consent and personal attendance. Children must attend both application and collection. Under-12s need a parent or guardian at both visits; children aged 12–17 may attend alone but still need consent from everyone with parental responsibility. Consent can be given through DigiD (the Dutch digital ID for government websites) or the municipal paper form. With written consent, bring the relevant absent guardians’ ID copies; if the child attends alone, bring copies for all consenting guardians.
Deventer
For residence permit holdersLindeboomsweg 1A-3, 7433 BH Deventer
The counter in the library works by appointment only, so book application and pickup separately.
Bring residence permit, refusal evidence, previous travel document and compliant recent colour photo. Children attend both visits; under-twelves need an accompanying guardian, and under-eighteens need consent from those holding authority.
Deventer
Lindeboomsweg 1A-3, 7433 BH Deventer
Normal production takes fifteen working days, and urgent applications are only handled at Deventer town hall.
Bring all passports and ID cards, including expired ones, a compliant colour photo under six months old and payment. For a child, arrange the required parental consent and personal attendance. Children must attend both application and collection. Under-12s need a parent or guardian at both visits; children aged 12–17 may attend alone but still need consent from everyone with parental responsibility. Consent can be given through DigiD (the Dutch digital ID for government websites) or the municipal paper form. With written consent, bring the relevant absent guardians’ ID copies; if the child attends alone, bring copies for all consenting guardians.
Deventer
For residence permit holdersGrote Kerkhof 1, 7411 KT Deventer
Urgent production can be requested only after approval, and only at the town hall.
Bring a valid residence permit, a compliant colour photo no older than six months, proof that your country cannot or will not issue a travel document, and your previous alien’s passport if you have one. Under-18s need consent from everyone with parental responsibility, given online with DigiD (the Dutch digital ID for government websites), at the counter with identification, or on paper with copies of identity documents, as applicable. Under-12s must have a parent or guardian present at both application and collection. Collect the passport within the deadline in your notice; the limit is three months.
Deventer
Grote Kerkhof 1, 7411 KT Deventer
If you cannot come to the town hall, you can ask the city about an application visit at home.
Bring all your passports and identity cards, including expired ones, a compliant colour photo taken within six months and payment. If your passport is held by an embassy, consulate or visa agency, bring written proof. Report a lost or stolen document before replacement; after reporting it cannot be used again. Children must attend both application and collection. Under-12s need a parent or guardian at both visits; children aged 12–17 may attend alone but still need consent from everyone with parental responsibility. Consent can be given through DigiD (the Dutch digital ID for government websites) or the municipal paper form. With written consent, bring the relevant absent guardians’ ID copies; if the child attends alone, bring copies for all consenting guardians.
Related services
Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.
See who can apply for income support, what a municipality takes into account and where to get advice if the application is difficult.
For Dutch citizens who need a new or replacement ID card: who can apply, what to bring and how collection works.
For holders of a Dutch licence: how renewal works online or at the counter, how to replace a lost licence and where to collect it.
For newcomers and returning residents: what registering at the town hall means, who it applies to and what to prepare before your appointment.
For anyone who needs an official Dutch civil status document: which municipality to ask, who may request it and what the options are.
Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
Most offices in Bielefeld, Hanover, and Leipzig
Most offices in Madrid, Barcelona, and Seville
Most offices in Antwerp, Bruges, and Liège
Most offices in Warsaw, Białystok, and Kraków
Most offices in Akranes, Akureyri, and Borgarnes
Where to next
For Dutch citizens renewing a passport and for residents without a passport from their own country: who can apply and what to prepare.
Jump straight to another part of the manual.