Municipal passport counters in the Netherlands

Booking and collection options, city by city

Passports are handled by the municipality where you are registered, and larger cities run more than one counter. Some counters let you walk in, others require a booking, and collection or delivery works differently too. Which office takes applications for an alien’s or refugee passport also depends on the city. Dutch citizens who live abroad can also use certain border municipalities.

5 offices in Groningen
  • Groningen

    For refugees

    Gemeente Groningen – Loket Centrum (Burgerzaken en RNI)

    Kreupelstraat 1, 9712 HW Groningen

    Apply at the central desk with an asylum-based residence document, and expect it to be ready in about five working days.

    Bring your valid residence document, home-country passport if held, a compliant colour passport photograph no more than six months old, and a bank card. With DigiD (the Dutch digital ID for government websites) you can complete the preparatory form, choose collection or delivery and pay online; without DigiD handle these steps at the counter. The 2026 fee is €67.05 plus €60.30 for urgency. Delivery costs €5, plus €2.50 for each additional document delivered to the same address at the same time. Cash is accepted only at Centrum. Confirm consent, attendance and identity evidence for a minor.

  • Groningen

    For residence permit holders

    Gemeente Groningen – Loket Centrum (Burgerzaken en RNI)

    Kreupelstraat 1, 9712 HW Groningen

    Book at the city centre desk and plan for about two months while the immigration service checks your case.

    Bring the valid residence permit, your home-country passport if held, a compliant colour photo no older than six months and a debit card. Have clean fingers for biometric capture. Cash is accepted only at Centrum. Ask in advance which evidence of inability to obtain a national passport and which consent/guardian documents are required for your circumstances. If choosing delivery in the application, follow its identity and receipt requirements; delivery is not an immediate substitute for attending the application.

  • Groningen

    Gemeente Groningen – Loket Centrum (Burgerzaken en RNI)

    Kreupelstraat 1, 9712 HW Groningen

    The central desk also takes walk-ins on Monday and Friday mornings, and offers a two-day urgent service.

    Bring all passports and identity cards you hold, including expired ones, and a compliant photograph no more than six months old. Bring a bank card if paying at the counter; cash is accepted at Centrum. Collect personally without an appointment at the same counter within three months, with your old documents. Delivery costs €5, plus €2.50 per extra document at the same address and time; it excludes the Wadden Islands and urgent applications. Each recipient must be present.

  • Groningen

    Loket Hoogkerk — Burgerzaken

    Zuiderweg 70-2, 9744 AP Groningen

    Passport appointments at the Hoogkerk neighbourhood desk are on Mondays, and every applicant, children included, must come.

    Bring all passports and identity cards you hold, including expired ones, and a compliant colour photograph no more than six months old. Arrange the required parental consent for a child. Bring a bank card: this counter does not accept cash. If collecting, return personally to the same counter within three months and bring your old documents. Collection needs no appointment, but is not available between 12:00 and 13:00 at this branch. The branch opens only on Monday, so five-working-day production does not mean you can collect on any weekday. Follow the current municipal collection or delivery instructions.

  • Groningen

    Loket Lewenborg — Burgerzaken

    Kajuit 4, 9733 CA Groningen

    Book a Thursday slot in Lewenborg, then prepare the application with the DigiD form emailed after you book.

    Bring all passports and identity cards you hold, including expired ones, and a compliant colour photograph no more than six months old. Arrange the required parental consent for a child. Bring a bank card: this counter does not accept cash. If collecting, return personally to the same counter within three months and bring your old documents. Collection needs no appointment, but is not available between 12:00 and 13:00 at this branch. The branch opens only on Thursday, so five-working-day production does not mean you can collect on any weekday. Follow the current municipal collection or delivery instructions.

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Passport in the Netherlands