Municipal passport counters in the Netherlands

Booking and collection options, city by city

Passports are handled by the municipality where you are registered, and larger cities run more than one counter. Some counters let you walk in, others require a booking, and collection or delivery works differently too. Which office takes applications for an alien’s or refugee passport also depends on the city. Dutch citizens who live abroad can also use certain border municipalities.

11 offices in Rotterdam
  • Rotterdam

    For refugees

    Publiekslocatie Centrum — Gemeente Rotterdam

    Coolsingel 40, 3011 AD Rotterdam

    Book the refugee passport at the city centre location, and collect it in person or choose delivery.

    Bring your valid qualifying residence permit, previous passports even if expired, and a professional compliant photograph no more than six months old; public-service locations do not take passport photographs. The 2026 fee for every age is €67, payable at application, preferably by debit card; cash is also allowed. Delivery costs €6.70. Eligible Rotterdampas AOW (Dutch state pension) or youth credit may pay all or part of the fee; bring the card if using it. For applicants below 18, use the city’s minor-consent checklist and confirm attendance and parental identity evidence. Remain registered in Rotterdam through collection, or arrange transfer if moving.

  • Rotterdam

    Publiekslocatie Centrum — Gemeente Rotterdam

    Coolsingel 40, 3011 AD Rotterdam

    Book with DigiD or by phone, and plan a second appointment at the same location to collect it.

    Bring all passports and ID cards, including expired ones, and a compliant colour photo no older than six months; municipal counters do not take photos. Adults under curatorship need written consent from the curator. For children, obtain advance consent from all holders of parental responsibility. Children under 12 attend application and collection with at least one responsible parent or guardian; ages 12–17 may attend alone with consent.

  • Rotterdam

    For residence permit holders

    Publiekslocatie Centrum — Gemeente Rotterdam

    Coolsingel 40, 3011 AD Rotterdam

    Stay registered in Rotterdam until you have collected the passport, and check the collection steps when it is ready.

    Bring all passports and identity cards, including foreign or expired ones, your valid residence permit and a compliant photo no more than six months old; public counters do not make photos. Prepare a consular/authority letter showing you cannot obtain a national passport unless the municipality confirms an exemption applies. For a child, arrange consent from everyone holding parental authority, or the sole guardian; use DigiD (the Dutch digital ID for government websites) or the paper form and bring the required parental residence documents. Children, including babies, attend; fingerprints are taken from age 12. Keep the final application/collection instructions and collect within three months.

  • Rotterdam

    For residence permit holders

    Publiekslocatie Feijenoord — Gemeente Rotterdam

    Maashaven O.z. 230, 3072 HS Rotterdam

    Expect two appointments and at least eight weeks in total, with the city assessing your file in between.

    Bring all passports and identity cards, including foreign or expired ones, your valid residence permit and a compliant photo no more than six months old; public counters do not make photos. Prepare a consular/authority letter showing you cannot obtain a national passport unless the municipality confirms an exemption applies. For a child, arrange consent from everyone holding parental authority, or the sole guardian; use DigiD (the Dutch digital ID for government websites) or the paper form and bring the required parental residence documents. Children, including babies, attend; fingerprints are taken from age 12. Keep the final application/collection instructions and collect within three months.

  • Rotterdam

    Publiekslocatie Feijenoord — Gemeente Rotterdam

    Maashaven O.z. 230, 3072 HS Rotterdam

    Choose to collect at the same location or have the passport delivered when you apply.

    Bring all passports and ID cards, including expired ones, and a compliant colour photo no older than six months; municipal counters do not take photos. Adults under curatorship need written consent from the curator. For children, obtain advance consent from all holders of parental responsibility. Children under 12 attend application and collection with at least one responsible parent or guardian; ages 12–17 may attend alone with consent.

  • Rotterdam

    Publiekslocatie Hoogvliet — Gemeente Rotterdam

    Rijkeeplein 3, 3191 VD Rotterdam

    Pick the adult or child option when you book, and everyone must apply in person.

    Bring all passports and ID cards, including expired ones, and a compliant colour photo no older than six months; municipal counters do not take photos. Adults under curatorship need written consent from the curator. For children, obtain advance consent from all holders of parental responsibility. Children under 12 attend application and collection with at least one responsible parent or guardian; ages 12–17 may attend alone with consent.

  • Rotterdam

    For residence permit holders

    Publiekslocatie Hoogvliet — Gemeente Rotterdam

    Rijkeeplein 3, 3191 VD Rotterdam

    When you book, pick the foreigner’s passport from the list, not the separate refugee passport.

    Bring all passports and identity cards, including foreign or expired ones, your valid residence permit and a compliant photo no more than six months old; public counters do not make photos. Prepare a consular/authority letter showing you cannot obtain a national passport unless the municipality confirms an exemption applies. For a child, arrange consent from everyone holding parental authority, or the sole guardian; use DigiD (the Dutch digital ID for government websites) or the paper form and bring the required parental residence documents. Children, including babies, attend; fingerprints are taken from age 12. Keep the final application/collection instructions and collect within three months.

  • Rotterdam

    For residence permit holders

    Publiekslocatie IJsselmonde — Gemeente Rotterdam

    Herenwaard 23, 3078 AK Rotterdam

    Book with DigiD or by phone, then follow the city’s invitation for each stage of the application.

    Bring all passports and identity cards, including foreign or expired ones, your valid residence permit and a compliant photo no more than six months old; public counters do not make photos. Prepare a consular/authority letter showing you cannot obtain a national passport unless the municipality confirms an exemption applies. For a child, arrange consent from everyone holding parental authority, or the sole guardian; use DigiD (the Dutch digital ID for government websites) or the paper form and bring the required parental residence documents. Children, including babies, attend; fingerprints are taken from age 12. Keep the final application/collection instructions and collect within three months.

  • Rotterdam

    Publiekslocatie IJsselmonde — Gemeente Rotterdam

    Herenwaard 23, 3078 AK Rotterdam

    Allow five working days for production, and collect or arrange delivery within three months.

    Bring all passports and ID cards, including expired ones, and a compliant colour photo no older than six months; municipal counters do not take photos. Adults under curatorship need written consent from the curator. For children, obtain advance consent from all holders of parental responsibility. Children under 12 attend application and collection with at least one responsible parent or guardian; ages 12–17 may attend alone with consent.

  • Rotterdam

    For residence permit holders

    Publiekslocatie Prins Alexander — Gemeente Rotterdam

    Prins Alexanderplein 21, 3067 GC Rotterdam

    The city assesses your file first, and only after a positive result does it invite you to apply.

    Bring all passports and identity cards, including foreign or expired ones, your valid residence permit and a compliant photo no more than six months old; public counters do not make photos. Prepare a consular/authority letter showing you cannot obtain a national passport unless the municipality confirms an exemption applies. For a child, arrange consent from everyone holding parental authority, or the sole guardian; use DigiD (the Dutch digital ID for government websites) or the paper form and bring the required parental residence documents. Children, including babies, attend; fingerprints are taken from age 12. Keep the final application/collection instructions and collect within three months.

  • Rotterdam

    Publiekslocatie Prins Alexander — Gemeente Rotterdam

    Prins Alexanderplein 21, 3067 GC Rotterdam

    If you move away before collecting, ask your new municipality whether you can collect the passport there.

    Bring all passports and ID cards, including expired ones, and a compliant colour photo no older than six months; municipal counters do not take photos. Adults under curatorship need written consent from the curator. For children, obtain advance consent from all holders of parental responsibility. Children under 12 attend application and collection with at least one responsible parent or guardian; ages 12–17 may attend alone with consent.

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