Social assistance in Belgium
For people who cannot cover rent, food or other essentials: what the local social welfare centre can arrange and how to ask for an appointment.
A card for Belgian citizens, collected at your town hall
The electronic identity card, or eID, is for Belgian citizens: every Belgian receives one from age twelve, and younger children can have a Kids-ID. You apply in person at the municipality where you live, wait for a letter with your PIN code to arrive by post, then collect the card with that letter. Start well before your current card runs out. Foreign residents get a residence card instead.
How it works
Find where citizens apply for or renew their national identity card.
National ID cards are issued only to citizens of the country. You usually apply in person, because the office takes or checks your photo and sometimes your fingerprints. Bring your old card or passport and a photo that meets the rules, and check the rules for children, who often need a parent with them. You collect the new card after a few weeks, sometimes at a separate appointment. If you are a foreign resident, you need a residence card instead.
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At a glance
Book the right number of places for your family
Many municipalities work by appointment, and some want a separate booking for each person who applies. Children get a card of their own, the Kids-ID, and the parent and child apply for it together.
Related services
For people who cannot cover rent, food or other essentials: what the local social welfare centre can arrange and how to ask for an appointment.
A paper or digital certificate showing where you are registered, with versions for address history or household. Find the municipal office that issues it.
Reset an eID PIN, replace activation codes or set up a digital key for online services. Useful for residents, residence card holders and some non-residents.
For anyone who has moved house in Belgium. See who reports, what happens after the address check and which office handles it in your new town.
Learn whether you need an extract or a full copy, who can request it and how to reach the civil registry office in your municipality.
See who can apply, what is different for children and how to prepare, then find the municipal office that handles passports.
Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
Most offices in Amsterdam, Rotterdam, and Deventer
Most offices in Bielefeld, Hanover, and Leipzig
Most offices in Madrid, Barcelona, and Seville
Most offices in Warsaw, Kraków, and Rzeszów
Most offices in Akranes, Akureyri, and Borgarnes
Where to next
Municipal offices that take eID applications, some only by appointment and some with a separate booking for each person.
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