Social assistance in Belgium
For people who cannot cover rent, food or other essentials: what the local social welfare centre can arrange and how to ask for an appointment.
From a new address to an ID card or a licence, find out who handles it
In Belgium your town hall handles many everyday tasks, while others go to a national agency or a regional body, so it is not always obvious where to start. Choose a task, such as registering a new address, getting a passport or renewing a driving licence, to see who it is for and which local offices deal with it.
Look for the task in plain words, not the official name
Think of the job the way you would say it, such as changing your address, getting a birth certificate or registering a car. Each service explains who it is for and which local offices in Belgium deal with it, from town halls to national counters.
For people who cannot cover rent, food or other essentials: what the local social welfare centre can arrange and how to ask for an appointment.
A paper or digital certificate showing where you are registered, with versions for address history or household. Find the municipal office that issues it.
Reset an eID PIN, replace activation codes or set up a digital key for online services. Useful for residents, residence card holders and some non-residents.
The eID for teenagers and adults and the Kids-ID for children. See how applying works and find the municipal office that handles your card.
For anyone who has moved house in Belgium. See who reports, what happens after the address check and which office handles it in your new town.
Learn whether you need an extract or a full copy, who can request it and how to reach the civil registry office in your municipality.
See who can apply, what is different for children and how to prepare, then find the municipal office that handles passports.
For non-EU residents, students and permit holders, plus EU citizens seeking permanent residence. See the steps and find the municipal desk to contact.
For residents leaving Belgium permanently. See why you report the move, what changes for your cards and which municipal office takes the report.
Find out which cases can be handled online and which need a visit, then see the municipal offices that deal with renewals and replacements.
How the card is ordered at your municipality, what happens with your fingerprints and photo, and how the handover works once your stay in Belgium is approved.
Where your licence was issued decides whether it is registered, exchanged or checked more closely, and your municipal driving licence desk takes care of the first steps.
For newcomers, returning Belgians, EU citizens and international students. See what registration involves, then find the municipal office that handles it.
Register with your municipality as an EU, EEA or Swiss citizen, matching your documents to whether you work, study, look for work or join family.
A certificate showing that you and your partner declared legal cohabitation in Belgium, available online with eID or itsme in many towns and at the counter elsewhere.
For births, marriages and divorces from abroad. See what the municipality checks, which translations it expects and which offices handle the file.
Sign up with the regional employment service to get help with your search, training and language courses, and to prepare for any unemployment benefit later.
How residents and workers sign up with a health insurance fund so that part of their medical costs is reimbursed, including the public fund option.
For anyone who has lost a job in Belgium: the claim runs through the public fund or a union, with jobseeker registration as the first step.
Followed an integration course in Belgium? See which regional agency issues the certificate and how to get it or a copy.
If you are about to start your own activity in Belgium, this explains the fund you must join, your free choice between funds and where you can visit one.
For new, used and imported cars. See the usual route, what changes when a car comes from abroad and which DIV counters can help.
Frontier workers, short-stay students and others who deal with Belgian authorities from abroad may need one. See how a request usually starts.
Cities
Choose your city to see its offices and how to arrange a visit.
Guides
Other countries
Most offices in Barcelona, Murcia, and Zaragoza
Most offices in Warsaw, Kraków, and Wrocław
Most offices in Berlin, Munich, and Hamburg
Most offices in Eindhoven, Amsterdam, and Groningen
Most offices in Reykjavík, Akureyri, and Egilsstaðir
Where to next
Town halls and national counters for registration, identity documents and driving licences, with a note on whether visits are by appointment or at the counter.
Jump straight to another part of the manual.