Apply where you live and collect the card in the same place
Applications go to the municipality where you are registered, so the office depends on your address. Towns take bookings online, by phone or at the counter, and some give each family member a separate slot. When the card is ready you collect it in person, and the PIN letter arrives by post.
Tournai
Rue Saint-Martin 52, 7500 Tournai
Walk in on weekday mornings, or book for the afternoon, particularly if you want your photo taken on site.
Bring your current identity card and an ICAO-compliant photograph taken within six months. The district counters require a paper photo; the central office can take a photo during a booked renewal visit for an additional fee. Keep the PIN/PUK letter for collection.
Tournai
Rue de Beauvois 9, Froidmont, 7504 Tournai
Open on Thursday afternoons only, so phone first, and bring a paper photo for your application.
Bring your current identity card and an ICAO-compliant photograph taken within six months. The district counters require a paper photo; the central office can take a photo during a booked renewal visit for an additional fee. Keep the PIN/PUK letter for collection.
Tournai
Place de Gaurain 14, Gaurain-Ramecroix, 7530 Tournai
Open late on Mondays, so phone to confirm your visit and whether you need an appointment.
Bring your current identity card and an ICAO-compliant photograph taken within six months. The district counters require a paper photo; the central office can take a photo during a booked renewal visit for an additional fee. Keep the PIN/PUK letter for collection.
Tournai
Rue Raoul Van Spitael 33, Kain, 7540 Tournai
Bring a paper photograph, as you cannot count on one being taken at the counter.
Bring your current identity card and an ICAO-compliant photograph taken within six months. The district counters require a paper photo; the central office can take a photo during a booked renewal visit for an additional fee. Keep the PIN/PUK letter for collection.
Tournai
Rue de Roubaix 101/02, Templeuve, 7520 Tournai
Call to confirm your visit and bring a paper photograph for your identity card application.
Bring your current identity card and an ICAO-compliant photograph taken within six months. The district counters require a paper photo; the central office can take a photo during a booked renewal visit for an additional fee. Keep the PIN/PUK letter for collection.
Related services
For people who cannot cover rent, food or other essentials: what the local social welfare centre can arrange and how to ask for an appointment.
A paper or digital certificate showing where you are registered, with versions for address history or household. Find the municipal office that issues it.
Reset an eID PIN, replace activation codes or set up a digital key for online services. Useful for residents, residence card holders and some non-residents.
For anyone who has moved house in Belgium. See who reports, what happens after the address check and which office handles it in your new town.
Learn whether you need an extract or a full copy, who can request it and how to reach the civil registry office in your municipality.
See who can apply, what is different for children and how to prepare, then find the municipal office that handles passports.
Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
Most offices in Amsterdam, Rotterdam, and Deventer
Most offices in Bielefeld, Hanover, and Leipzig
Most offices in Madrid, Barcelona, and Seville
Most offices in Warsaw, Kraków, and Rzeszów
Most offices in Akranes, Akureyri, and Borgarnes
Where to next
The eID for teenagers and adults and the Kids-ID for children. See how applying works and find the municipal office that handles your card.
Jump straight to another part of the manual.