Apply where you live and collect the card in the same place
Applications go to the municipality where you are registered, so the office depends on your address. Towns take bookings online, by phone or at the counter, and some give each family member a separate slot. When the card is ready you collect it in person, and the PIN letter arrives by post.
Liège
Rue de l'Hôtel-de-Ville 6, Château de Péralta, 4031 Liège
Walk in on weekdays or Saturday mornings, and allow for parking restrictions caused by park works nearby.
Bring your existing identity card and a compliant identity photograph. For collection bring the old card or loss/theft declaration and the PIN/PUK letter. A medical certificate less than one month old may be required if you cannot sign or provide fingerprints.
Liège
Rue de Herve 451, 4030 Liège
Walk in on weekdays only, since weekends are closed, and arrive before the queue tickets run out.
Bring your existing identity card and a compliant identity photograph. For collection bring the old card or loss/theft declaration and the PIN/PUK letter. A medical certificate less than one month old may be required if you cannot sign or provide fingerprints.
Liège
Rue Général-de-Gaulle 69, 4020 Liège
Walk in on a weekday, and arrive at least 15 minutes before closing, when queue tickets stop.
Bring your existing identity card and a compliant identity photograph. For collection bring the old card or loss/theft declaration and the PIN/PUK letter. A medical certificate less than one month old may be required if you cannot sign or provide fingerprints.
Liège
Rue Saint-Séverin 46, 4000 Liège
An ordinary card takes about three weeks, and urgent cards are collected elsewhere, so ask before choosing that option.
Bring your existing identity card and a compliant identity photograph. For collection bring the old card or loss/theft declaration and the PIN/PUK letter. A medical certificate less than one month old may be required if you cannot sign or provide fingerprints.
Liège
Potiérue 5, Rez-de-chaussée — Cité administrative, 4000 Liège
Walk in on weekdays at the district town hall in the city centre, and check the notices or call before you travel.
Bring your existing identity card and a compliant identity photograph. For collection bring the old card or loss/theft declaration and the PIN/PUK letter. A medical certificate less than one month old may be required if you cannot sign or provide fingerprints.
Liège
Boulevard Hector-Denis 338b, 4000 Liège
Come on a weekday or Saturday morning, and collect the ordinary card at the same counter after your PIN letter arrives.
Bring your existing identity card and a compliant identity photograph. For collection bring the old card or loss/theft declaration and the PIN/PUK letter. A medical certificate less than one month old may be required if you cannot sign or provide fingerprints.
Related services
For people who cannot cover rent, food or other essentials: what the local social welfare centre can arrange and how to ask for an appointment.
A paper or digital certificate showing where you are registered, with versions for address history or household. Find the municipal office that issues it.
Reset an eID PIN, replace activation codes or set up a digital key for online services. Useful for residents, residence card holders and some non-residents.
For anyone who has moved house in Belgium. See who reports, what happens after the address check and which office handles it in your new town.
Learn whether you need an extract or a full copy, who can request it and how to reach the civil registry office in your municipality.
See who can apply, what is different for children and how to prepare, then find the municipal office that handles passports.
Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
Most offices in Amsterdam, Rotterdam, and Deventer
Most offices in Bielefeld, Hanover, and Leipzig
Most offices in Madrid, Barcelona, and Seville
Most offices in Warsaw, Kraków, and Rzeszów
Most offices in Akranes, Akureyri, and Borgarnes
Where to next
The eID for teenagers and adults and the Kids-ID for children. See how applying works and find the municipal office that handles your card.
Jump straight to another part of the manual.