Apply where you live and collect the card in the same place
Applications go to the municipality where you are registered, so the office depends on your address. Towns take bookings online, by phone or at the counter, and some give each family member a separate slot. When the card is ready you collect it in person, and the PIN letter arrives by post.
Bruges
Dries 2, Assebroek, 8310 Bruges
Choose Assebroek on the city's booking page, and book for exactly as many people as are applying.
Bring your current eID or loss/theft evidence and invitation if received. The counter takes your photo and fingerprints. Bring PIN/PUK for collection. If medical immobility prevents travel, request the separate home-visit procedure with a doctor’s certificate.
Bruges
Koolkerkse Steenweg 199, Koolkerke/De Grendel, 8000 Bruges
Belgian children from 12 who live in Bruges may come to the appointment alone.
Bring your current eID or loss/theft evidence and invitation if received. The counter takes your photo and fingerprints. Bring PIN/PUK for collection. If medical immobility prevents travel, request the separate home-visit procedure with a doctor’s certificate.
Bruges
Albert Serreynstraat 1/002, Sint-Andries, 8200 Bruges
Your card codes arrive by post within two weeks, and then you arrange to collect the card.
Bring your current eID or loss/theft evidence and invitation if received. The counter takes your photo and fingerprints. Bring PIN/PUK for collection. If medical immobility prevents travel, request the separate home-visit procedure with a doctor’s certificate.
Bruges
Moerkerkse Steenweg 190, Sint-Kruis, 8310 Bruges
Collect your card in person within three months, as unclaimed cards are destroyed.
Bring your current eID or loss/theft evidence and invitation if received. The counter takes your photo and fingerprints. Bring PIN/PUK for collection. If medical immobility prevents travel, request the separate home-visit procedure with a doctor’s certificate.
Bruges
Marktplein 12, Zeebrugge, 8380 Bruges
Book your pick-up visit too, as an appointment saves you waiting in line.
Bring your current eID or loss/theft evidence and invitation if received. The counter takes your photo and fingerprints. Bring PIN/PUK for collection. If medical immobility prevents travel, request the separate home-visit procedure with a doctor’s certificate.
Bruges
Frank Van Ackerpromenade 2, 8000 Bruges
Book an ordinary application, or come here to collect a card from an urgent application.
Bring your current eID or loss/theft evidence and invitation if received. The counter takes your photo and fingerprints. Bring PIN/PUK for collection. If medical immobility prevents travel, request the separate home-visit procedure with a doctor’s certificate.
Related services
For people who cannot cover rent, food or other essentials: what the local social welfare centre can arrange and how to ask for an appointment.
A paper or digital certificate showing where you are registered, with versions for address history or household. Find the municipal office that issues it.
Reset an eID PIN, replace activation codes or set up a digital key for online services. Useful for residents, residence card holders and some non-residents.
For anyone who has moved house in Belgium. See who reports, what happens after the address check and which office handles it in your new town.
Learn whether you need an extract or a full copy, who can request it and how to reach the civil registry office in your municipality.
See who can apply, what is different for children and how to prepare, then find the municipal office that handles passports.
Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
Most offices in Amsterdam, Rotterdam, and Deventer
Most offices in Bielefeld, Hanover, and Leipzig
Most offices in Madrid, Barcelona, and Seville
Most offices in Warsaw, Kraków, and Rzeszów
Most offices in Akranes, Akureyri, and Borgarnes
Where to next
The eID for teenagers and adults and the Kids-ID for children. See how applying works and find the municipal office that handles your card.
Jump straight to another part of the manual.