Social assistance for people in difficulty in Poland
Learn what the welfare centre can offer, how the social worker’s visit works and which centre covers where you live.
The dowód osobisty, from first card to renewal
The dowód osobisty is the identity card of Polish citizens, and it carries a chip that lets you log in to online services. You apply at a municipal office, which does not have to be the one for your registered address. You give your fingerprints and signature in person, even if you start the application online with a Profil Zaufany, the free Polish government login. Foreign residents do not receive it; non-EU residents with a permit hold a residence card issued through the voivodeship office instead.
How it works
Find where citizens apply for or renew their national identity card.
National ID cards are issued only to citizens of the country. You usually apply in person, because the office takes or checks your photo and sometimes your fingerprints. Bring your old card or passport and a photo that meets the rules, and check the rules for children, who often need a parent with them. You collect the new card after a few weeks, sometimes at a separate appointment. If you are a foreign resident, you need a residence card instead.
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At a glance
Any municipal office in Poland can take your application
Pick an office that suits you and open it to see how it arranges ID card visits. Some offices reserve one visit for applying and another for collecting the card, others let you walk in.
Related services
Learn what the welfare centre can offer, how the social worker’s visit works and which centre covers where you live.
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See how re-registering at a new address works, who can do it online and which office takes it, then find the counter in your city.
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Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
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Most offices in Madrid, Barcelona, and Seville
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Most offices in Akranes, Akureyri, and Borgarnes
Where to next
How each office handles a first or replacement ID card, from online reservations to queue tickets and walk-in desks.
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