Citizens’ offices that issue ID cards in Germany

Compare photo options, appointments and collection by city

You normally apply for the Personalausweis at the citizens’ office where you are registered, and each city sets its own way of working. Appointment rules, photo arrangements and the handover of the finished card vary from office to office. If you have an old card, take it with you.

94 offices
  • Aachen

    Bezirksamt Brand

    Paul-Küpper-Platz 1, 52078 Aachen

    Choose Brand when you book, because an appointment at another Aachen counter is a different location.

    Bring your previous ID or passport and a compliant digital photo, captured at the office or retrieved using the Data-Matrix code supplied by a participating photo provider. For first application after naturalisation bring the naturalisation certificate. First applications or discrepancies may require birth/marriage records. Under-16s always need their birth certificate plus parental consent and parents’ IDs, or evidence of the attending representative’s authority. Civil-status records are mandatory if your name, date of birth or place of birth is unclear or has changed, including special characters missing from the previous identity document. Confirm the records required for your case.

  • Aachen

    Bezirksamt Eilendorf: Pass-und Einwohnermeldeangelegenheiten, Bewohnerparken

    Heinrich-Thomas-Platz 1, 52080 Aachen

    Apply in person only, since applications cannot be sent online, by post or through someone else.

    Bring your previous ID or passport and a compliant digital photo, captured at the office or retrieved using the Data-Matrix code supplied by a participating photo provider. For first application after naturalisation bring the naturalisation certificate. First applications or discrepancies may require birth/marriage records. Under-16s always need their birth certificate plus parental consent and parents’ IDs, or evidence of the attending representative’s authority. Civil-status records are mandatory if your name, date of birth or place of birth is unclear or has changed, including special characters missing from the previous identity document. Confirm the records required for your case.

  • Aachen

    Bezirksamt Haaren: Einwohnermeldestelle

    Germanusstraße 32-34, 52080 Aachen

    Children can have their own card from birth, and under-16s come in person with a parent or guardian.

    Bring your previous ID or passport and a compliant digital photo, captured at the office or retrieved using the Data-Matrix code supplied by a participating photo provider. For first application after naturalisation bring the naturalisation certificate. First applications or discrepancies may require birth/marriage records. Under-16s always need their birth certificate plus parental consent and parents’ IDs, or evidence of the attending representative’s authority. Civil-status records are mandatory if your name, date of birth or place of birth is unclear or has changed, including special characters missing from the previous identity document. Confirm the records required for your case.

  • Aachen

    Bezirksamt Kornelimünster / Walheim

    Schulberg 20, 52076 Aachen

    Bring cash or a card to pay on the spot, as bank transfer and payment on collection are not possible.

    Bring your previous ID or passport and a compliant digital photo, captured at the office or retrieved using the Data-Matrix code supplied by a participating photo provider. For first application after naturalisation bring the naturalisation certificate. First applications or discrepancies may require birth/marriage records. Under-16s always need their birth certificate plus parental consent and parents’ IDs, or evidence of the attending representative’s authority. Civil-status records are mandatory if your name, date of birth or place of birth is unclear or has changed, including special characters missing from the previous identity document. Confirm the records required for your case.

  • Aachen

    Bezirksamt Laurensberg

    Rathausstraße 12, 52072 Aachen

    Be on time, since the check-in terminal cannot be used more than five minutes after your appointment.

    Bring your previous ID or passport and a compliant digital photo, captured at the office or retrieved using the Data-Matrix code supplied by a participating photo provider. For first application after naturalisation bring the naturalisation certificate. First applications or discrepancies may require birth/marriage records. Under-16s always need their birth certificate plus parental consent and parents’ IDs, or evidence of the attending representative’s authority. Civil-status records are mandatory if your name, date of birth or place of birth is unclear or has changed, including special characters missing from the previous identity document. Confirm the records required for your case.

  • Aachen

    Bezirksamt Richterich: Pass-und Einwohnermeldeangelegenheiten, Bewohnerparken

    Roermonder Straße 559, 52072 Aachen

    Open to German citizens whose main or only home is registered in Aachen, by booked appointment.

    Bring your previous ID or passport and a compliant digital photo, captured at the office or retrieved using the Data-Matrix code supplied by a participating photo provider. For first application after naturalisation bring the naturalisation certificate. First applications or discrepancies may require birth/marriage records. Under-16s always need their birth certificate plus parental consent and parents’ IDs, or evidence of the attending representative’s authority. Civil-status records are mandatory if your name, date of birth or place of birth is unclear or has changed, including special characters missing from the previous identity document. Confirm the records required for your case.

  • Aachen

    Bürger*innenbüro Bahnhofplatz

    Hackländerstraße 1, 52064 Aachen

    Arrive 15 minutes early to use the photo terminal, and use a photographer for babies and small children.

    Bring your previous ID or passport and a compliant digital photo, captured at the office or retrieved using the Data-Matrix code supplied by a participating photo provider. For first application after naturalisation bring the naturalisation certificate. First applications or discrepancies may require birth/marriage records. Under-16s always need their birth certificate plus parental consent and parents’ IDs, or evidence of the attending representative’s authority. Civil-status records are mandatory if your name, date of birth or place of birth is unclear or has changed, including special characters missing from the previous identity document. Confirm the records required for your case.

  • Aachen

    Bürger*innenbüro Katschhof

    Johannes-Paul-II.-Straße 1, 52062 Aachen

    From age 16 you can apply without a parent, while younger children need a parent or guardian along.

    Bring your previous ID or passport and a compliant digital photo, captured at the office or retrieved using the Data-Matrix code supplied by a participating photo provider. For first application after naturalisation bring the naturalisation certificate. First applications or discrepancies may require birth/marriage records. Under-16s always need their birth certificate plus parental consent and parents’ IDs, or evidence of the attending representative’s authority. Civil-status records are mandatory if your name, date of birth or place of birth is unclear or has changed, including special characters missing from the previous identity document. Confirm the records required for your case.

  • Augsburg

    Bürgerbüro Stadtmitte

    An der Blauen Kappe 18, 86152 Augsburg

    Use the office’s photo kiosk, and ask whether you can collect your finished card from its collection box.

    Bring your existing identity card or passport. A birth certificate is required for first issuance in Augsburg if you cannot present an existing old identity card or passport; a marriage certificate is required if you married since issuance and the old identity card does not show your new name. Use a digital biometric photo from a certified photographer or drugstore, or the office kiosk, which is unsuitable for children under five. For a child under 16 with two guardians, both must sign: one may attend the application and the other the collection, each with ID. Written consent with the absent parent’s ID copy is accepted only exceptionally with prior approval from the passport authority.

  • Berlin

    Bürgeramt Rathaus Mitte

    Karl-Marx-Allee 31, 10178 Berlin

    Book an appointment at any citizens’ service office in Berlin, and keep your booking confirmation.

    Bring your previous document even if expired, another valid identity document if available, and a digital biometric photo from a certified provider or the office equipment. Paper photos are not accepted; arrange a certified-provider photo beforehand for children under six. First documents or changed personal details may require birth, marriage or partnership certificates. Newly naturalised applicants need the naturalisation certificate and former-country passport/ID or an LEA identity certificate. For a child with cohabiting joint-custody parents, an absent parent’s written consent and ID are required; if parents live apart, the applying parent must be the one at the child’s registered main home. Check the official custody checklist before booking.

  • Bielefeld

    Bürgerberatung Mitte

    Niederwall 23, Neues Rathaus, 33602 Bielefeld

    Choose the Mitte branch in the city’s online booking and talk about collection at your appointment.

    Bring the previous ID card for renewal; for a first card, bring any child identity document or passport. Use a current digital biometric photo from municipal PointID equipment or a certified studio’s QR code, not a paper photo. After naturalisation, bring the naturalisation certificate and previous national passport or photographic identity confirmation. Cash, Girocard, debit and credit cards are accepted.

  • Bielefeld

    Stadt Bielefeld — Bürgerberatung Brackwede

    Germanenstraße 22, 33647 Bielefeld

    Plan for about three to four weeks between applying and having your new card.

    Bring the previous ID card for renewal; for a first card, bring any child identity document or passport. Use a current digital biometric photo from municipal PointID equipment or a certified studio’s QR code, not a paper photo. After naturalisation, bring the naturalisation certificate and previous national passport or photographic identity confirmation. Cash, Girocard, debit and credit cards are accepted.

  • Bielefeld

    Stadt Bielefeld — Bürgerberatung Brake

    Wefelshof 9, 33729 Bielefeld

    Children must come in person at every age, and under 16 a parent has to go with them.

    Bring the previous ID card for renewal; for a first card, bring any child identity document or passport. Use a current digital biometric photo from municipal PointID equipment or a certified studio’s QR code, not a paper photo. After naturalisation, bring the naturalisation certificate and previous national passport or photographic identity confirmation. Cash, Girocard, debit and credit cards are accepted.

  • Bielefeld

    Stadt Bielefeld — Bürgerberatung Dornberg

    Wertherstraße 436, 33619 Bielefeld

    You normally get the PIN letter for your card’s eID function straight away, when you apply.

    Bring the previous ID card for renewal; for a first card, bring any child identity document or passport. Use a current digital biometric photo from municipal PointID equipment or a certified studio’s QR code, not a paper photo. After naturalisation, bring the naturalisation certificate and previous national passport or photographic identity confirmation. Cash, Girocard, debit and credit cards are accepted.

  • Bielefeld

    Stadt Bielefeld — Bürgerberatung Gadderbaum

    Nazarethweg 7, 33617 Bielefeld

    A child may get no PIN letter at all, so do not wait for one before collecting the card.

    Bring the previous ID card for renewal; for a first card, bring any child identity document or passport. Use a current digital biometric photo from municipal PointID equipment or a certified studio’s QR code, not a paper photo. After naturalisation, bring the naturalisation certificate and previous national passport or photographic identity confirmation. Cash, Girocard, debit and credit cards are accepted.

  • Bielefeld

    Stadt Bielefeld — Bürgerberatung Heepen

    Salzufler Straße 13, 33719 Bielefeld

    At your appointment, ask whether you can collect the card yourself, send someone you authorise, or have it delivered.

    Bring the previous ID card for renewal; for a first card, bring any child identity document or passport. Use a current digital biometric photo from municipal PointID equipment or a certified studio’s QR code, not a paper photo. After naturalisation, bring the naturalisation certificate and previous national passport or photographic identity confirmation. Cash, Girocard, debit and credit cards are accepted.

  • Bielefeld

    Stadt Bielefeld — Bürgerberatung Hillegossen

    Detmolder Straße 617, 33699 Bielefeld

    Under 16, a parent with parental responsibility comes along, and the other parent’s consent can be written.

    Bring the previous ID card for renewal; for a first card, bring any child identity document or passport. Use a current digital biometric photo from municipal PointID equipment or a certified studio’s QR code, not a paper photo. After naturalisation, bring the naturalisation certificate and previous national passport or photographic identity confirmation. Cash, Girocard, debit and credit cards are accepted.

  • Bielefeld

    Stadt Bielefeld — Bürgerberatung Jöllenbeck

    Amtsstraße 13, 33739 Bielefeld

    Get a first German identity card or replace an expiring one, with a booked personal appointment.

    Bring the previous ID card for renewal; for a first card, bring any child identity document or passport. Use a current digital biometric photo from municipal PointID equipment or a certified studio’s QR code, not a paper photo. After naturalisation, bring the naturalisation certificate and previous national passport or photographic identity confirmation. Cash, Girocard, debit and credit cards are accepted.

  • Bielefeld

    Stadt Bielefeld — Bürgerberatung Schildesche

    Margaretenweg 29, 33611 Bielefeld

    Check the consent and identity requirements before you visit, especially if you are applying for a child.

    Bring the previous ID card for renewal; for a first card, bring any child identity document or passport. Use a current digital biometric photo from municipal PointID equipment or a certified studio’s QR code, not a paper photo. After naturalisation, bring the naturalisation certificate and previous national passport or photographic identity confirmation. Cash, Girocard, debit and credit cards are accepted.

  • Bielefeld

    Stadt Bielefeld — Bürgerberatung Senne

    Windelsbleicher Str. 242, 33659 Bielefeld

    The card stays valid for six years if you are under 24, and for ten years from 24 on.

    Bring the previous ID card for renewal; for a first card, bring any child identity document or passport. Use a current digital biometric photo from municipal PointID equipment or a certified studio’s QR code, not a paper photo. After naturalisation, bring the naturalisation certificate and previous national passport or photographic identity confirmation. Cash, Girocard, debit and credit cards are accepted.

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Where to next

German national identity card

For German citizens who need a first or a replacement ID card. See what the application involves and where to apply in your city.

German ID card (Personalausweis)