Offices that help with Cl@ve and digital ID in Spain

Not every office helps with every kind of digital ID

Help with digital identification is offered by different kinds of offices: Social Security branches, citizen-service offices run by the region or the city, and others. Some only help on set days or for one type of ID, so choose a city to see what each office does, how to arrange a visit and what to bring.

5 offices in Santa Cruz de Tenerife
  • Santa Cruz de Tenerife

    INSS — CAISS de Santa Cruz de Tenerife 1

    Avenida José Manuel Guimerá 8, 38003 Santa Cruz de Tenerife

    Attend yourself with your DNI or NIE, and confirm how to book with the national social security line first.

    Bring your original valid DNI (Spanish national identity card) or NIE (foreigner identification number) documentation. Foreign nationals must also establish their identity with a passport or travel document issued by the competent authorities of their country of origin or provenance. Have your own mobile number and email available. One mobile number can be associated with only one DNI/NIE. Keep the registration receipt and follow the activation instructions. For in-person Cl@ve registration, the applicant must attend, including children; an ordinary proxy cannot attend instead. For a child, bring the accompanying parent or guardian’s identification and proof of parental responsibility or guardianship. Spanish children under 14 also need their own valid DNI; foreign children need the legally required identity documents.

  • Santa Cruz de Tenerife

    INSS — CAISS de Santa Cruz de Tenerife 2

    Calle Garcilaso de la Vega 15, 38005 Santa Cruz de Tenerife

    Ask how to arrange Cl@ve registration instead of booking a pension appointment, which does not cover it.

    Bring your original valid DNI (Spanish national identity card) or NIE (foreigner identification number) documentation. Foreign nationals must also establish their identity with a passport or travel document issued by the competent authorities of their country of origin or provenance. Have your own mobile number and email available. One mobile number can be associated with only one DNI/NIE. Keep the registration receipt and follow the activation instructions. For in-person Cl@ve registration, the applicant must attend, including children; an ordinary proxy cannot attend instead. For a child, bring the accompanying parent or guardian’s identification and proof of parental responsibility or guardianship. Spanish children under 14 also need their own valid DNI; foreign children need the legally required identity documents.

  • Santa Cruz de Tenerife

    OAIC Sede de La Granja (Central)

    Avenida de Madrid, 2, Santa Cruz de Tenerife

    Register for free in person and bring your own mobile phone, as staff send you a code during registration.

    Prepare the municipal Cl@ve registration form and your mobile phone. Spanish applicants can use DNI (Spanish national identity card), passport or driving licence. Applicants from other EU countries need their EU citizen registration certificate together with an official identity document, such as passport or national ID. The municipal checklist asks other foreign applicants for a TIE (foreigner identity card). If you do not have that document, contact the office to establish the appropriate registration route. For in-person Cl@ve registration, the applicant must attend, including children; an ordinary proxy cannot attend instead. For a child, bring the accompanying parent or guardian’s identification and proof of parental responsibility or guardianship. Spanish children under 14 also need their own valid DNI; foreign children need the legally required identity documents.

  • Santa Cruz de Tenerife

    Oficina Canaria de Información y Atención Ciudadana — Santa Cruz de Tenerife

    Avenida José Manuel Guimerá 10, Edificio Servicios Múltiples II, planta baja, 38071 Santa Cruz de Tenerife

    Say whether you need Cl@ve or a digital certificate, and ask the regional information line if you must book.

    Bring original identity evidence and the reference or application code required by your chosen issuer. Confirm the exact FNMT (Spain’s mint, which issues digital certificates) checklist before attending. For Cl@ve, prepare DNI/NIE, your mobile number and email; foreign nationals also need their passport or travel document. Preserve the confirmation and follow the issuer’s official activation/download guidance.

  • Santa Cruz de Tenerife

    TGSS – 38/01 – Santa Cruz de Tenerife

    Calle Ruíz de Padrón 8-10, 38002 Santa Cruz de Tenerife

    Phone the national information line to ask how to attend, then register for Cl@ve in person with your own ID.

    Bring your DNI (Spanish national identity card) or NIE (foreigner identification number) documentation, your own mobile number and an email address. Foreign citizens also need a passport or travel document issued by their country. Only one DNI/NIE can be associated with the same mobile number. Bring the phone so you can follow any verification instructions and keep activation details private. For in-person Cl@ve registration, the applicant must attend, including children; an ordinary proxy cannot attend instead. For a child, bring the accompanying parent or guardian’s identification and proof of parental responsibility or guardianship. Spanish children under 14 also need their own valid DNI; foreign children need the legally required identity documents.

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Digital ID help in Spain

Which logins Spanish authorities accept, which steps need a visit, and where offices help you set up or recover yours.

Cl@ve and digital ID in Spain