INSS offices for public healthcare in Spain

The right branch can depend on your case

These offices, known as CAISS, are the information and service centres of the INSS. They recognise your right to public healthcare and can add eligible family members, while the regional health card is requested separately afterwards. You can also apply online or by post instead of going in, and offices receive visitors in their own way.

About this serviceBrowse offices by city
8 offices in Madrid

  • Madrid

    INSS — CAISS de Madrid 11 - Peñagrande

    Calle Isla de Arosa 20-B, 28035 Madrid

    Ask the social security office to confirm your entitlement, for yourself or for relatives who qualify.

    Apply onlineOffice website+34 91 542 11 76

    Read the current form instructions, complete the applicable sections and prepare identity documents for the applicant and relevant beneficiaries. Depending on the case, supply legal-residence evidence, family or guardianship records, representation authority and evidence that healthcare cannot be exported from the relevant country. Do not treat every item as mandatory for every applicant. Keep the submission receipt and await the decision before treating the application as approved.

  • Madrid

    INSS — CAISS de Madrid 13 - Centro

    Calle Cedaceros 11, 28014 Madrid

    If you work or receive a pension, your right may already be recognised without any application.

    Apply onlineOffice website+34 91 542 11 76

    Read the current form instructions, complete the applicable sections and prepare identity documents for the applicant and relevant beneficiaries. Depending on the case, supply legal-residence evidence, family or guardianship records, representation authority and evidence that healthcare cannot be exported from the relevant country. Do not treat every item as mandatory for every applicant. Keep the submission receipt and await the decision before treating the application as approved.

  • Madrid

    INSS — CAISS de Madrid 14 - Maldonado

    Calle Maldonado 2, 28006 Madrid

    If you cannot visit, a signed application by post or an online application does the job.

    Apply onlineOffice website+34 91 542 11 76

    Read the current form instructions, complete the applicable sections and prepare identity documents for the applicant and relevant beneficiaries. Depending on the case, supply legal-residence evidence, family or guardianship records, representation authority and evidence that healthcare cannot be exported from the relevant country. Do not treat every item as mandatory for every applicant. Keep the submission receipt and await the decision before treating the application as approved.

  • Madrid

    INSS — CAISS de Madrid 15 - Delicias Usera

    Calle Amor Hermoso 52-54, 28026 Madrid

    After recognition, the next step is the health card, which your regional health service issues.

    Apply onlineOffice website+34 91 542 11 76

    Read the current form instructions, complete the applicable sections and prepare identity documents for the applicant and relevant beneficiaries. Depending on the case, supply legal-residence evidence, family or guardianship records, representation authority and evidence that healthcare cannot be exported from the relevant country. Do not treat every item as mandatory for every applicant. Keep the submission receipt and await the decision before treating the application as approved.

  • Madrid

    INSS — CAISS de Madrid 4 - Vallecas

    Calle Picos de Europa 49, 28038 Madrid

    If you are not covered at all yet, your regional health service can tell you whether this application is right for you.

    Apply onlineOffice website+34 91 542 11 76

    Read the current form instructions, complete the applicable sections and prepare identity documents for the applicant and relevant beneficiaries. Depending on the case, supply legal-residence evidence, family or guardianship records, representation authority and evidence that healthcare cannot be exported from the relevant country. Do not treat every item as mandatory for every applicant. Keep the submission receipt and await the decision before treating the application as approved.

  • Madrid

    INSS — CAISS de Madrid 5 Ciudad Lineal

    Calle Miguel Fleta 3, 28037 Madrid

    What you can take with you from another country, or other insurance, may change what you must apply for.

    Apply onlineOffice website+34 91 542 11 76

    Read the current form instructions, complete the applicable sections and prepare identity documents for the applicant and relevant beneficiaries. Depending on the case, supply legal-residence evidence, family or guardianship records, representation authority and evidence that healthcare cannot be exported from the relevant country. Do not treat every item as mandatory for every applicant. Keep the submission receipt and await the decision before treating the application as approved.

  • Madrid

    INSS — CAISS de Madrid 7 Carabanchel

    Avenida Pedro Diez 19, 28019 Madrid

    Visits are by appointment, so phone first and ask which steps apply to your case.

    Apply onlineOffice website+34 91 542 11 76

    Read the current form instructions, complete the applicable sections and prepare identity documents for the applicant and relevant beneficiaries. Depending on the case, supply legal-residence evidence, family or guardianship records, representation authority and evidence that healthcare cannot be exported from the relevant country. Do not treat every item as mandatory for every applicant. Keep the submission receipt and await the decision before treating the application as approved.

  • Madrid

    INSS — CAISS de Madrid 8 - Villaverde

    Avenida Real de Pinto 7-9, 28021 Madrid

    Recognition and the regional health card are two separate steps, and recognition comes first.

    Apply onlineOffice website+34 91 542 11 76

    Read the current form instructions, complete the applicable sections and prepare identity documents for the applicant and relevant beneficiaries. Depending on the case, supply legal-residence evidence, family or guardianship records, representation authority and evidence that healthcare cannot be exported from the relevant country. Do not treat every item as mandatory for every applicant. Keep the submission receipt and await the decision before treating the application as approved.

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