INSS offices for public healthcare in Spain

The right branch can depend on your case

These offices, known as CAISS, are the information and service centres of the INSS. They recognise your right to public healthcare and can add eligible family members, while the regional health card is requested separately afterwards. You can also apply online or by post instead of going in, and offices receive visitors in their own way.

2 offices in Bilbao
  • Bilbao

    INSS — CAISS de Bilbao 1 - Centro

    Avenida Sabino Arana 3, 48013 Bilbao

    Being employed or receiving a pension can already entitle you, so look at that first.

    Read the current form instructions, complete the applicable sections and prepare identity documents for the applicant and relevant beneficiaries. Depending on the case, supply legal-residence evidence, family or guardianship records, representation authority and evidence that healthcare cannot be exported from the relevant country. Do not treat every item as mandatory for every applicant. Keep the submission receipt and await the decision before treating the application as approved.

  • Bilbao

    INSS — CAISS de Bilbao 2 -Deusto

    Calle Iruña 13, 48014 Bilbao

    Skip the trip, as the application can be filed online instead of in person.

    Read the current form instructions, complete the applicable sections and prepare identity documents for the applicant and relevant beneficiaries. Depending on the case, supply legal-residence evidence, family or guardianship records, representation authority and evidence that healthcare cannot be exported from the relevant country. Do not treat every item as mandatory for every applicant. Keep the submission receipt and await the decision before treating the application as approved.

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Public healthcare cover in Spain

Who recognises your right to public healthcare, why other cover can change the application, and where to apply.

Public health insurance in Spain