Offices that confirm a Profil Zaufany in Poland

Any confirmation point will do, not only the one for your address

Different kinds of offices act as confirmation points, so a city can offer several. Pick yours to see which office it is, how to get seen, whether you take a numbered ticket and which identity document to bring, such as a residence card or passport.

About this serviceBrowse offices by city
19 offices in Warsaw

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Bemowo

    ul. Powstańców Śląskich 70, 01-381 Warsaw

    Contact the branch’s identity card desk to arrange the visit, and bring your valid Polish identity card.

    Office website+48 22 325 40 60

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Białołęka

    ul. Modlińska 197, 03-122 Warsaw

    You must set the card’s PINs in person, because a representative who collects the card cannot do it for you.

    Office website+48 22 443 83 47

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Bielany

    ul. Żeromskiego 29, 01-882 Warsaw

    If you lost your card’s unlock code, you do not automatically need a new card, as the city can help restore access.

    Office website+48 22 443 48 49

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Mokotów

    ul. Rakowiecka 25/27, 02-517 Warsaw

    This covers the chip in your physical Polish identity card, not a government app password or a residence card.

    Office website+48 22 443 63 80

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Ochota

    ul. Grójecka 17a, 02-021 Warsaw

    You can set the PINs when you collect the card or later at any city office, as long as the card is valid.

    Office website+48 22 443 97 18

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Praga-Północ

    ul. Ks. I. Kłopotowskiego 15, 03-708 Warsaw

    If you never collected the envelope with your card’s unlock code, go to the branch that issued the card.

    Office website+48 22 443 81 48

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Praga-Południe

    ul. Grochowska 274, 03-841 Warsaw

    Your card has two PINs, one with four digits and one with six, and you set both in person.

    Office website+48 22 443 51 14

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Rembertów

    al. gen. A. Chruściela „Montera” 28, 04-401 Warsaw

    This help is for valid Polish identity cards with a chip, so check your card has not expired before you go.

    Office website+48 22 443 38 71

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Targówek

    ul. Kondratowicza 20, 00-983 Warsaw

    Come yourself, because someone collecting your card for you cannot set the PINs on your behalf.

    Office website+48 22 443 87 62

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Ursus

    pl. Czerwca 1976 r. 1, 02-495 Warsaw

    Once you have the card, any city office can set its PINs, so you can choose whichever is easiest to reach.

    Office website+48 22 443 60 11

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Ursynów

    al. Komisji Edukacji Narodowej 61, 02-777 Warsaw

    Contact the identity card desk first, so it can arrange the right kind of visit for your card.

    Office website+48 22 443 73 36

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Wawer

    ul. Żegańska 1, 04-713 Warsaw

    This is only for the chip in a Polish identity card, so it does not help with a foreigner’s residence card.

    Office website+48 22 443 69 88

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Wesoła

    ul. 1 Praskiego Pułku 33, 05-075 Warsaw

    Set the PINs when you collect a new card, or come back later, as long as the card is still valid.

    Office website+48 22 443 40 73

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Wilanów

    ul. F. Klimczaka 2, 02-797 Warsaw

    If your card is blocked and the unlock code is lost, ask the city to restore access before replacing the card.

    Office website+48 22 443 50 83

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Włochy

    al. Krakowska 257, 02-133 Warsaw

    The PINs protect your card’s electronic functions, so set them once the card is in your hands.

    Office website+48 22 443 44 44

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Wola

    al. „Solidarności” 90, 01-003 Warsaw

    PIN setup cannot be delegated, so bring your valid card and come in person.

    Office website+48 22 443 59 50

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Delegatura Biura Administracji i Spraw Obywatelskich – Żoliborz

    ul. J. Słowackiego 6/8, 01-627 Warsaw

    Change a PIN you already have, or get help when one of your card’s electronic functions is blocked.

    Office website+48 22 443 89 23

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

  • Warsaw

    Mazowiecki Oddział Wojewódzki NFZ — Sala Obsługi Klientów

    ul. Tytusa Chałubińskiego 8, 00-613 Warsaw

    Have your identity confirmed, and ask about the online patient account while you are there.

    Apply onlineOffice website800 190 590

    Choose confirmation at a point on pz.gov.pl, submit the request and attend personally within its confirmation deadline; the national patient guide states 14 days. Bring a valid identity card or passport and have your PESEL (Polish national identification number) and request details available. Foreign nationals must also bring a document proving that a PESEL number has been assigned; a passport alone is not sufficient. Confirmation is free. Keep your password and authorisation codes private.

  • Warsaw

    Wydział Ewidencji Ludności i Rejestracji Pojazdów dla Dzielnicy Śródmieście

    ul. Kruczkowskiego 2, 00-412 Warsaw

    Set your card’s PINs for the first time, or get help when its electronic functions are blocked.

    Office website+48 22 443 91 30

    Bring your physical e-ID and explain whether the problem is a forgotten PIN, lost PUK (PIN unlock code) or blocked certificate. Do not keep guessing codes: if the certificate and PUK become permanently blocked, using that certificate again requires a replacement card. A chip-function problem does not by itself invalidate the visible identity document.

Guides

Guides that help with this

Poland

Registration

Polish Digital Identity Guide

PESEL, Profil Zaufany, and mObywatel

Learn how to set up and use Polish digital public services, manage your PESEL number, verify your identity via Profil Zaufany, and understand the domestic limits of digital documents.

PolandDigital IdentitymObywatel
16 min readRead guide

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