Offices that confirm a Profil Zaufany in Poland

Any confirmation point will do, not only the one for your address

Different kinds of offices act as confirmation points, so a city can offer several. Pick yours to see which office it is, how to get seen, whether you take a numbered ticket and which identity document to bring, such as a residence card or passport.

About this serviceBrowse offices by city
8 offices in Kraków

  • Kraków

    Centralna Informacja Urzędu Miasta Krakowa

    pl. Wszystkich Świętych 3–4, Parter, pokój 1, Kraków

    Start your request online, then show your ID in person at the city’s central information desk.

    Apply onlineOffice website+48 12 616 12 01

    Bring a current identity document that clearly identifies you, such as an identity card, passport or residence card, and have your PESEL (Polish national identification number) and application details available. If you have lost access to an old profile, explain that before confirmation: the national guidance requires invalidating the old profile before confirming a new one. Only one valid profile can be linked to your PESEL. Keep passwords and authorisation codes private.

  • Kraków

    Małopolski Oddział Wojewódzki NFZ — Sala Obsługi Klientów

    ul. Wadowicka 8W, 30-415 Kraków

    Have your identity checked in the customer hall, and ask the national patient line first whether you need to book.

    Apply onlineOffice website800 190 590

    Choose confirmation at a point on pz.gov.pl, submit the request and attend personally within its confirmation deadline; the national patient guide states 14 days. Bring a valid identity card or passport and have your PESEL (Polish national identification number) and request details available. Foreign nationals must also bring a document proving that a PESEL number has been assigned; a passport alone is not sufficient. Confirmation is free. Keep your password and authorisation codes private.

  • Kraków

    Punkt Obsługi Mieszkańców — Galeria Serenada

    al. Gen. Tadeusza Bora-Komorowskiego 41, 31-876 Kraków

    Finish your online request at the city’s residents’ service point, and phone ahead if you are unsure.

    Apply onlineOffice website+48 12 616 55 55

    Bring a current identity document that clearly identifies you, such as an identity card, passport or residence card, and have your PESEL (Polish national identification number) and application details available. If you have lost access to an old profile, explain that before confirmation: the national guidance requires invalidating the old profile before confirming a new one. Only one valid profile can be linked to your PESEL. Keep passwords and authorisation codes private.

  • Kraków

    Punkt Obsługi Przedsiębiorcy — Urząd Miasta Krakowa

    ul. Zabłocie 22, Parter, stanowiska 1–7, Kraków

    Have your ID checked at the city’s business service point after applying online, wherever you live.

    Apply onlineOffice website+48 12 616 56 00

    Bring a current identity document that clearly identifies you, such as an identity card, passport or residence card, and have your PESEL (Polish national identification number) and application details available. If you have lost access to an old profile, explain that before confirmation: the national guidance requires invalidating the old profile before confirming a new one. Only one valid profile can be linked to your PESEL. Keep passwords and authorisation codes private.

  • Kraków

    Referat Ewidencji Ludności i Dowodów Osobistych dla Dzielnic I–VII

    al. Powstania Warszawskiego 10, 31-541 Kraków

    Have your ID checked at the city’s residents’ registration and identity card desk, whichever district you live in.

    Apply onlineOffice website+48 12 616 55 55

    Bring a current identity document that clearly identifies you, such as an identity card, passport or residence card, and have your PESEL (Polish national identification number) and application details available. If you have lost access to an old profile, explain that before confirmation: the national guidance requires invalidating the old profile before confirming a new one. Only one valid profile can be linked to your PESEL. Keep passwords and authorisation codes private.

  • Kraków

    Referat Ewidencji Ludności i Dowodów Osobistych dla Dzielnic VIII–XIII

    ul. Wielicka 28A, 30-552 Kraków

    Bring your passport, identity card or residence card to the city’s residents’ registration desk after applying online.

    Apply onlineOffice website+48 12 616 55 55

    Bring a current identity document that clearly identifies you, such as an identity card, passport or residence card, and have your PESEL (Polish national identification number) and application details available. If you have lost access to an old profile, explain that before confirmation: the national guidance requires invalidating the old profile before confirming a new one. Only one valid profile can be linked to your PESEL. Keep passwords and authorisation codes private.

  • Kraków

    Referat Ewidencji Ludności i Dowodów Osobistych dla Dzielnic XIV–XVIII

    os. Zgody 2, 31-949 Kraków

    Pick the registration and identity card office closest to you, whichever district you live in.

    Apply onlineOffice website+48 12 616 55 55

    Bring a current identity document that clearly identifies you, such as an identity card, passport or residence card, and have your PESEL (Polish national identification number) and application details available. If you have lost access to an old profile, explain that before confirmation: the national guidance requires invalidating the old profile before confirming a new one. Only one valid profile can be linked to your PESEL. Keep passwords and authorisation codes private.

  • Kraków

    Urząd Miasta Krakowa — punkt potwierdzający Profil Zaufany, Lubelska 27

    ul. Lubelska 27, Parter, pokój 1, Kraków

    Have your ID checked at the city’s dedicated confirmation point, which you can choose wherever you live.

    Apply onlineOffice website+48 12 616 55 13

    Bring a current identity document that clearly identifies you, such as an identity card, passport or residence card, and have your PESEL (Polish national identification number) and application details available. If you have lost access to an old profile, explain that before confirmation: the national guidance requires invalidating the old profile before confirming a new one. Only one valid profile can be linked to your PESEL. Keep passwords and authorisation codes private.

Guides

Guides that help with this

Poland

Registration

Polish Digital Identity Guide

PESEL, Profil Zaufany, and mObywatel

Learn how to set up and use Polish digital public services, manage your PESEL number, verify your identity via Profil Zaufany, and understand the domestic limits of digital documents.

PolandDigital IdentitymObywatel
16 min readRead guide

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Where to next

Setting up your digital ID in Poland

How a trusted profile works for people living in Poland, what to bring to a confirmation point and which kinds of office can confirm it.

Digital ID help in Poland

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