Passports in the Netherlands
For Dutch citizens renewing a passport and for residents without a passport from their own country: who can apply and what to prepare.
The letter from the IND tells you what to book and where
After many residence permit applications, the Immigration and Naturalisation Service (IND) asks for your photo, signature and fingerprints, together called biometrics. Once the permit is approved, the card is handed over in person. In both cases you wait for the IND’s letter before booking, and a finished card can only be collected at the place the letter names.
How it works
Book the appointment for fingerprints, a photo or collecting your residence card.
After you apply for a residence permit, or once it is approved, you may need a separate appointment to have your fingerprints and photo taken or to collect your card. Follow the instructions in your letter or e-mail, as the location can differ from the office that handled your application. Bring your passport, the letter or appointment confirmation and, if requested, proof that you paid the fee. Your card is usually ready a few weeks after the biometrics appointment.
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At a glance
Your letter decides which place you can book
Immigration desks, expat centres and regional service points all handle fingerprints and residence cards, but each serves its own area and works by appointment only. Take your passport and your appointment code with you, whichever place your letter names.
Related services
For Dutch citizens renewing a passport and for residents without a passport from their own country: who can apply and what to prepare.
Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.
See who can apply for income support, what a municipality takes into account and where to get advice if the application is difficult.
For Dutch citizens who need a new or replacement ID card: who can apply, what to bring and how collection works.
For holders of a Dutch licence: how renewal works online or at the counter, how to replace a lost licence and where to collect it.
For newcomers and returning residents: what registering at the town hall means, who it applies to and what to prepare before your appointment.
Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
Most offices in Cologne, Duisburg, and Frankfurt am Main
Most offices in Liège, Brussels, and Aalst
Most offices in A Coruña, Alicante, and Almería
Most offices in Białystok, Bielsko-Biała, and Bydgoszcz
Where to next
Browse IND desks, expat centres and service points by city and see what each one does before you book.
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