Immigration offices for residence card fingerprints and collection

How your city’s office invites you and hands over the card

Not every Ausländerbehörde works the same way. Some invite you for fingerprints and a photo and send a second invitation when the card is ready, while others post the card or let you collect it at a counter. The details for your city show what its office does, how to arrange the visit and what to bring, such as your passport and any letter you received.

49 offices
  • Aachen

    StädteRegion Aachen — Ausländerbehörde, Infostelle Aachen Arkaden

    Trierer Straße 1, Aachen Arkaden, 52078 Aachen

    Book a collection appointment once your card is ready, or ask the immigration office first if you are unsure.

    Bring your current valid national passport and the old national passport. Also bring the old residence card and supplementary sheet, Fiktionsbescheinigung and replacement travel document if issued. For collection by someone else, provide the signed collection authority and the required documents; check the official authority form before sending a representative. Read the information about the card’s online identification function before collection.

  • Augsburg

    Stadt Augsburg — Sachgebiet Migration und Aufenthalt

    An der Blauen Kappe 18, 86152 Augsburg

    Follow the invitation you received, since a general enquiry is not a confirmed appointment.

    Bring your passport, any current residence card and the evidence requested for your case. Augsburg requires a digital biometric photograph: the migration department takes one on site for €6, or a certified studio or participating retailer can transmit one securely. A paper photograph cannot be used for the eAT. Confirm children’s attendance and any additional documents with the team; a child below the fingerprinting age may still need to attend. Permit fees are separate from the photograph charge.

  • Berlin

    Landesamt für Einwanderung — Keplerstraße

    Keplerstraße 2, 10589 Berlin

    Wait for the official collection notice, and come only if the Keplerstraße immigration office ordered your card.

    Bring your passport or replacement and previous residence card, if held. An authorised collector needs written authority and their own passport or ID and must be at least 14.

  • Bielefeld

    Kommunale Ausländerbehörde Bielefeld

    Niederwall 23, Neues Rathaus, 33602 Bielefeld

    Come in person to apply, then book a collection appointment after about four weeks, when the card is ready.

    Ask for the documents needed for the particular card appointment, including accepted photograph and identity evidence; follow the confirmation rather than another city’s checklist. Confirm readiness before travelling to collect. If expiry, essential travel or threatened job loss makes the case urgent, explain it through the city’s designated urgent-contact route with supporting evidence. The authority assesses any interim-status certificate separately.

  • Bochum

    Ausländerbüro der Stadt Bochum

    Willy-Brandt-Platz 2–6, Rathaus Bochum, 44787 Bochum

    Check with your reference number that it is ready, then collect it without an appointment at the counter or pick-up box.

    For counter collection bring passport/travel document, previous eAT/travel document if held and the Fiktionsbescheinigung; a representative needs written authority. For the box use your registered phone number and SMS PIN, and place old documents in the compartment as instructed, including the old eAT supplement and any Fiktionsbescheinigung. Do not go before readiness confirmation.

  • Bonn

    Ausländeramt der Bundesstadt Bonn

    Am Propsthof 10, 53121 Bonn

    After your application is checked you are invited twice, first for fingerprints and a photo, then to collect the card.

    Check your invitation for identification, photograph requirements, old-document return and any other documents before attending. The city requires personal attendance for the two stages; do not assume proxy collection is available. Its eAT procedure estimate of six to eight weeks is not a guaranteed collection date or total application deadline. Confirm the fee and payment instructions for your permit; EC payment is available.

  • Braunschweig

    Stadt Braunschweig — Ausländerangelegenheiten

    Friedrich-Seele-Straße 7, 38122 Braunschweig

    You need an appointment to collect the card, and the office normally assigns it when you apply.

    Supply the documents requested by your residence application and appointment invitation. For the photo, bring a QR code from a compatible digital provider or use the paid capture equipment in waiting area 1 or 2; paper photos are not accepted. Allow about fifteen minutes for capture plus queues and follow the invitation’s access instructions. A representative may collect only under the office’s authorisation conditions: the linked form requires an adult collector with photo ID and the applicant’s passport, and contains PIN-letter declarations. Confirm the applicable form and acceptance before sending someone; a representative cannot change your personal online-ID PIN. Fees vary by residence document and are notified with the appointment.

  • Bremen

    Migrationsamt Bremen

    Stresemannstraße 48, 28207 Bremen

    Come to the appointment for your fingerprints, and the finished card is normally posted to you.

    Bring the identity and case documents your invitation asks for. Since May 2025 only compliant digital passport photos are accepted, captured at the authority or by a suitable photo provider; a phone image is not accepted. Confirm the fee in the invitation or at application. Keep your delivery address current and ask the authority about urgent travel, delayed production or a special collection arrangement instead of assuming the card will be available within exactly four weeks.

  • Chemnitz

    Ausländer- und Staatsangehörigkeitsbehörde — Stadt Chemnitz

    Düsseldorfer Platz 1, Bürgerhaus am Wall, 09111 Chemnitz

    Phone or email the immigration office to arrange the visit where your photo and fingerprints are taken.

    Bring passport or accepted travel document and the other evidence requested for your case. Chemnitz requires certified digital photos for residence permits; the immigration office has capture equipment, or a certified photographer can supply the image. The city’s charge for a photo taken at the office is €6; confirm current arrangements and the separate permit fee. Ask what to bring for collection and whether an old document must be returned.

  • Cologne

    Bezirksausländeramt Chorweiler

    Pariser Platz 1, 50765 Cologne

    Collect the card in person, or send a representative who has your written authority.

    For office collection follow the invitation’s document list. If using a proxy, print and complete the city’s one-use authority and provide the old residence document; the proxy brings their ID. Direct delivery can be chosen at application from age sixteen, costs an additional €15 even if the ordinary fee is waived, and requires your personal receipt with a valid national passport. Missed deliveries are held for seven working days at the post office, then returned to the authority; the €15 is not refunded.

  • Cologne

    Bezirksausländeramt Ehrenfeld

    Venloer Straße 419–421, 50825 Cologne

    Your invitation names the venue and time for collecting the card, so check it before you set off.

    For office collection follow the invitation’s document list. If using a proxy, print and complete the city’s one-use authority and provide the old residence document; the proxy brings their ID. Direct delivery can be chosen at application from age sixteen, costs an additional €15 even if the ordinary fee is waived, and requires your personal receipt with a valid national passport. Missed deliveries are held for seven working days at the post office, then returned to the authority; the €15 is not refunded.

  • Cologne

    Bezirksausländeramt Innenstadt

    Ludwigstraße 8, 50667 Cologne

    If someone collects it for you, they need your written authority, their own ID and your old residence document.

    For office collection follow the invitation’s document list. If using a proxy, print and complete the city’s one-use authority and provide the old residence document; the proxy brings their ID. Direct delivery can be chosen at application from age sixteen, costs an additional €15 even if the ordinary fee is waived, and requires your personal receipt with a valid national passport. Missed deliveries are held for seven working days at the post office, then returned to the authority; the €15 is not refunded.

  • Cologne

    Bezirksausländeramt Kalk

    Dillenburger Straße 56–66, 51105 Cologne

    The card can also be delivered to your home under separate rules, and a representative cannot accept it for you.

    For office collection follow the invitation’s document list. If using a proxy, print and complete the city’s one-use authority and provide the old residence document; the proxy brings their ID. Direct delivery can be chosen at application from age sixteen, costs an additional €15 even if the ordinary fee is waived, and requires your personal receipt with a valid national passport. Missed deliveries are held for seven working days at the post office, then returned to the authority; the €15 is not refunded.

  • Cologne

    Bezirksausländeramt Lindenthal

    Aachener Straße 220, 50931 Cologne

    If your collection instructions are unclear, email or phone the district office before you go.

    For office collection follow the invitation’s document list. If using a proxy, print and complete the city’s one-use authority and provide the old residence document; the proxy brings their ID. Direct delivery can be chosen at application from age sixteen, costs an additional €15 even if the ordinary fee is waived, and requires your personal receipt with a valid national passport. Missed deliveries are held for seven working days at the post office, then returned to the authority; the €15 is not refunded.

  • Cologne

    Bezirksausländeramt Mülheim

    Dillenburger Straße 56–66, 51105 Cologne

    Your invitation gives the exact venue, because processing at the former location has ended.

    For office collection follow the invitation’s document list. If using a proxy, print and complete the city’s one-use authority and provide the old residence document; the proxy brings their ID. Direct delivery can be chosen at application from age sixteen, costs an additional €15 even if the ordinary fee is waived, and requires your personal receipt with a valid national passport. Missed deliveries are held for seven working days at the post office, then returned to the authority; the €15 is not refunded.

  • Cologne

    Bezirksausländeramt Nippes

    Neusser Straße 450, 50733 Cologne

    Come only at the time in your invitation, as the district office’s phone hours are not collection slots.

    For office collection follow the invitation’s document list. If using a proxy, print and complete the city’s one-use authority and provide the old residence document; the proxy brings their ID. Direct delivery can be chosen at application from age sixteen, costs an additional €15 even if the ordinary fee is waived, and requires your personal receipt with a valid national passport. Missed deliveries are held for seven working days at the post office, then returned to the authority; the €15 is not refunded.

  • Cologne

    Bezirksausländeramt Porz

    Alfred-Moritz-Platz 1, 51143 Cologne

    If someone collects for you, the one-time authority form must name the document being collected.

    For office collection follow the invitation’s document list. If using a proxy, print and complete the city’s one-use authority and provide the old residence document; the proxy brings their ID. Direct delivery can be chosen at application from age sixteen, costs an additional €15 even if the ordinary fee is waived, and requires your personal receipt with a valid national passport. Missed deliveries are held for seven working days at the post office, then returned to the authority; the €15 is not refunded.

  • Cologne

    Bezirksausländeramt Rodenkirchen

    Mannesmannstraße 10, 50996 Cologne

    Cologne normally expects you to collect the card yourself, and a representative is accepted only with written authority.

    For office collection follow the invitation’s document list. If using a proxy, print and complete the city’s one-use authority and provide the old residence document; the proxy brings their ID. Direct delivery can be chosen at application from age sixteen, costs an additional €15 even if the ordinary fee is waived, and requires your personal receipt with a valid national passport. Missed deliveries are held for seven working days at the post office, then returned to the authority; the €15 is not refunded.

  • Dortmund

    Amt für Migration — Zentrale Dienste, eAT-Ausgabestelle (38/1)

    Olpe 1, Berswordthalle — Zugang über Kleppingstraße oder Friedensplatz, Dortmund

    Book a collection appointment online for up to five cards at a time, or email the collection team if you have more.

    Check the confirmation/invitation for the documents required and use the linked city form if authorising someone else. Change or cancel using the confirmation email’s instructions. For a genuinely earlier urgent appointment use the service-portal request with evidence, such as an employer’s letter for essential work/start or business travel; a holiday is not an accepted example of urgency. The authority assesses the request and sends the invitation/checklist. Box users should follow the city’s separate collection guide.

  • Dresden

    Ausländerbehörde Dresden

    Lingnerallee 3, Eingang Nord, 01069 Dresden

    Scan the QR code from your invitation at the entrance, and use the photo station only if it asks for a biometric photo.

    Bring your invitation with its QR code and every document it asks for; arrive punctually. At the photo station the city instructs you to use your date of birth as the password. Check current access arrangements: the city names the north entrance; confirm accessibility before visiting. Emergency appointments are exceptional, for example a permit expiring in under two weeks or a medical emergency; private or business travel does not qualify on its own.

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Fingerprints and residence card pick-up in Germany

For people who have applied for a residence permit and now need to give fingerprints and a photo or collect the finished card. See how it works and which office to contact.

Residence card fingerprints and collection