Places for fingerprints and residence card pick-up in the Netherlands

Match the place on your IND letter with the right city

Visits are by appointment only, and not every place offers every service. Some serve only people from a certain region, and an appointment booked before your letter arrives can be cancelled. Each place runs its appointments in its own way, so take your passport and your appointment code along.

2 offices in Utrecht
  • Utrecht

    IND Oekraïne locatie Utrecht — Atoomweg

    Atoomweg 100, 3542 AB Utrecht

    Book the Ukraine-specific appointment once your letter arrives, and families of up to six can book together.

    For card collection bring valid passport, identity card or Ukrainian embassy statement, old sticker/card if held, appointment code and IND (Dutch immigration service) collection letter containing your V-number. For a child without identity evidence, bring the birth certificate. Bring the police report if the previous proof was lost or stolen. Children under 18 attend with a parent or legal representative. Where a medical situation prevents attendance, consult the specific IND authorisation form and required supporting documents; ordinary proxy collection is not freely available.

  • Utrecht

    Utrecht International Center — IND desk

    Stadsplateau 1, Stadskantoor Utrecht — second floor; check in as instructed, 3521 AZ Utrecht

    Fill in the centre’s online form, then pick a day and time from the link you receive by email.

    Bring valid identity evidence, the applicable IND (Dutch immigration service) receipt or collection letter, appointment confirmation and previous residence document where required. If you paid but received no confirmation, email [email protected] with the booking name and case number. For a refund, cancel at least five full working days before the appointment and submit the separate refund form; cancellation alone does not request the refund. Ask IND about changing collection location before the card is delivered to this centre.

Related services

Other everyday services in Netherlands

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Fingerprints, photo and residence card pick-up

For people who applied for a Dutch residence permit: what the biometrics visit involves, when you can book and where to collect the finished card.

Biometrics and residence card in the Netherlands