Places for fingerprints and residence card pick-up in the Netherlands

Match the place on your IND letter with the right city

Visits are by appointment only, and not every place offers every service. Some serve only people from a certain region, and an appointment booked before your letter arrives can be cancelled. Each place runs its appointments in its own way, so take your passport and your appointment code along.

2 offices in The Hague
  • The Hague

    IND desk The Hague

    Rijnstraat 8, 2515 XP The Hague

    Take your booked slot to the immigration desk, which has its own entrance to the right of the main door.

    Bring a valid passport or travel document and your appointment code. Bring your previous residence document or W/W2 document if applicable, or the police loss/theft report. For a Netherlands-born child aged two or older, bring the parent’s valid passport or residence document and the child’s passport, birth certificate or municipal BRP (Dutch population register) registration; copies of the last two are accepted. For ordinary collection, attend personally; someone else cannot collect for you. A child under 18 must attend with a parent or legal representative. For a child born in the Netherlands, check the separate parent-and-child identification list. If application fees remain unpaid, pay the full outstanding amount at the desk: debit/contactless is preferred, cash is possible, and credit cards are not accepted. For the photo, avoid completely white or light-grey clothing because the background is light grey. A religious or philosophical head covering may remain on if the face is visible; the IND (Dutch immigration service) recommends plain material in a darker colour without reflective parts.

  • The Hague

    The Hague International Centre

    Spui 70, City Hall (Atrium), 2511 BT The Hague

    Open to eligible employees and families in the Hague region, if your application names the international centre.

    Each person brings valid passport or travel document and any current or expired residence document. If the residence document was lost or stolen, bring the police report. Keep the relevant IND (Dutch immigration service) letter and booking confirmation available and select the correct appointment purpose.

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Fingerprints, photo and residence card pick-up

For people who applied for a Dutch residence permit: what the biometrics visit involves, when you can book and where to collect the finished card.

Biometrics and residence card in the Netherlands