Düsseldorf
Kommunale Ausländerbehörde Düsseldorf
Erkrather Straße 377–389, 40231 Düsseldorf
Request the appointment through the online contact form, because a replacement card cannot be arranged by phone.
Bring the new passport, old passport if available, existing residence document if available, and the biometric photograph required by the authority. Confirm the current digital-photo method before visiting and ask whether you need a certified provider’s photo code. The replacement fee is €67 for adults and €33.50 for minors, with separate rules for Swiss nationals and people covered by association rights. Ask about exemptions you can document; losing your card does not qualify for any of them. Payment is by EC card. Production takes several weeks. If an urgent journey is unavoidable, contact the office with proof of travel to ask about an exceptional interim document; do not assume you can travel in the meantime.