Your home city may not be the right one: the place of the event decides
Choose the city that holds the entry you need. Each office shows how it takes orders, whether online, by post or at the counter, and what proof of identity or family relationship to bring. Delivery and payment rules differ, so check them before you order, and confirm opening times and booking rules before you travel to an office.
Hamburg
Platz der Republik 1, 22765 Hamburg
It is open on Monday, Tuesday and Thursday mornings, but ordering in writing or online can save you the trip.
Prepare names at the event, date/place, certificate type, copies required, delivery address and identity/entitlement evidence. Online ordering requires a verified Servicekonto Plus. Standard first certificate: €19.50; another identical copy in the same order: €8.50. State the purpose to check exemptions.
Hamburg
Gräpelweg 8, Haus im Park, 21029 Hamburg
Many orders need no visit, but you can drop in on Monday, Thursday or Friday mornings.
Prepare names at the event, date/place, certificate type, copies required, delivery address and identity/entitlement evidence. Online ordering requires a verified Servicekonto Plus. Standard first certificate: €19.50; another identical copy in the same order: €8.50. State the purpose to check exemptions.
Hamburg
Grindelberg 62–66, 20144 Hamburg
There is no general walk-in service, only a Tuesday morning window for urgent certificates.
Prepare names at the event, date/place, certificate type, copies required, delivery address and identity/entitlement evidence. Online ordering requires a verified Servicekonto Plus. Standard first certificate: €19.50; another identical copy in the same order: €8.50. State the purpose to check exemptions.
Hamburg
Caffamacherreihe 1–3, 20355 Hamburg
Most requests are handled remotely, and a visit needs prior agreement and documents sent in advance.
Prepare names at the event, date/place, certificate type, copies required, delivery address and identity/entitlement evidence. Online ordering requires a verified Servicekonto Plus. Standard first certificate: €19.50; another identical copy in the same order: €8.50. State the purpose to check exemptions.
Hamburg
Kümmellstraße 5–7, Robert-Koch-Straße 17, 20249 Hamburg
Urgent certificates are handled on Tuesday mornings, and the office lists two addresses, so confirm where to go.
Prepare names at the event, date/place, certificate type, copies required, delivery address and identity/entitlement evidence. Online ordering requires a verified Servicekonto Plus. Standard first certificate: €19.50; another identical copy in the same order: €8.50. State the purpose to check exemptions.
Hamburg
Harburger Rathausforum 3, 2. OG, 21073 Hamburg
There are no general walk-in hours, so contact the office first to arrange a visit.
Prepare names at the event, date/place, certificate type, copies required, delivery address and identity/entitlement evidence. Online ordering requires a verified Servicekonto Plus. Standard first certificate: €19.50; another identical copy in the same order: €8.50. State the purpose to check exemptions.
Hamburg
Schloßstraße 60, 22041 Hamburg
Order online or email the certificate form, and use the Tuesday morning walk-in window only for urgent cases.
Prepare names at the event, date/place, certificate type, copies required, delivery address and identity/entitlement evidence. Online ordering requires a verified Servicekonto Plus. Standard first certificate: €19.50; another identical copy in the same order: €8.50. State the purpose to check exemptions.
Related services
For people who cannot cover rent, food or other basic costs. See whether the Sozialamt or the Jobcenter is your starting point and how to reach them.
For freelancers, sole traders and new business owners. See how tax registration works, what the Steuernummer is for and which tax office can help.
For people who already live in Germany and move to a new home. See how to update your registered address and which office takes it.
For students, workers and family members from outside the EU. See which office handles your stay and how applications start.
For anyone moving into a home in Germany from another country. See what the registration involves and which office in your city deals with it.
For anyone who has to show where they live. See what the certificate covers and which office in your city issues it.
Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
Most offices in Deventer, Hoofddorp, and The Hague
Most offices in Antwerp, Ghent, and Bruges
Most offices in Warsaw, Kraków, and Szczecin
Most offices in A Coruña, Alicante, and Almería
Where to next
For anyone who needs official proof of a birth, marriage or death. Find out which registry office issues it and how to ask for it.
Jump straight to another part of the manual.