Offices that issue the Polish ID card

Apply in any city, then collect where you applied

Because you may apply at any municipal office in Poland, you can choose a city that is close to home or work. Each office explains how its ID card counter works, whether you book online, take a ticket or walk in, and what to have with you, such as your current card or passport and a suitable photo. You normally collect the finished card at the same office.

6 offices in Kraków
  • Kraków

    Punkt Obsługi Mieszkańców — Bonarka City Center

    ul. Henryka Kamieńskiego 11, 30-644 Kraków

    Apply at the shopping centre, but pick up the finished card at a city office, not at the mall.

    Bring a valid identity card or passport if you have one; otherwise bring another photo identity document. For an in-person application, bring a colour photo on photographic paper, 35 × 45 mm, taken within six months. A child aged five or over must attend with the applying parent or guardian; bring the adult’s ID and any required guardianship evidence. If the applicant has no PESEL (Polish national identification number), the city asks for a Polish birth-record copy and, if applicable, marriage-record copy. Confirm any further documents for your case.

  • Kraków

    Punkt Obsługi Mieszkańców — Galeria Bronowice

    ul. Stawowa 61, 31-346 Kraków

    No booking is needed, but tickets can run out before closing, so come in good time.

    Bring a valid identity card or passport if you have one; otherwise bring another photo identity document. For an in-person application, bring a colour photo on photographic paper, 35 × 45 mm, taken within six months. A child aged five or over must attend with the applying parent or guardian; bring the adult’s ID and any required guardianship evidence. If the applicant has no PESEL (Polish national identification number), the city asks for a Polish birth-record copy and, if applicable, marriage-record copy. Confirm any further documents for your case.

  • Kraków

    Punkt Obsługi Mieszkańców — Galeria Serenada

    al. Gen. Tadeusza Bora-Komorowskiego 41, 31-876 Kraków

    Open Monday to Saturday without booking, though the finished card is collected at a city office.

    Bring a valid identity card or passport if you have one; otherwise bring another photo identity document. For an in-person application, bring a colour photo on photographic paper, 35 × 45 mm, taken within six months. A child aged five or over must attend with the applying parent or guardian; bring the adult’s ID and any required guardianship evidence. If the applicant has no PESEL (Polish national identification number), the city asks for a Polish birth-record copy and, if applicable, marriage-record copy. Confirm any further documents for your case.

  • Kraków

    Referat Ewidencji Ludności i Dowodów Osobistych dla Dzielnic I–VII

    al. Powstania Warszawskiego 10, 31-541 Kraków

    Book online or take a ticket, and come early because tickets can run out when the queue is full.

    Bring identification and a compliant recent photo. For children or a first card without PESEL (Polish national identification number), check the additional SA-10 documents before attending. If you start online and are aged 12 or over, attend the selected office within 30 days to provide fingerprints and a signature; otherwise the application is left unprocessed. The city gives 30 days from submission or completion for the finished card. A child aged 12 or over attends with the parent or guardian who submitted the online application.

  • Kraków

    Referat Ewidencji Ludności i Dowodów Osobistych dla Dzielnic VIII–XIII

    ul. Wielicka 28A, 30-552 Kraków

    Book online or take a ticket, and cards applied for at the Bonarka counter are collected here too.

    Bring identification and a compliant recent photo. For children or a first card without PESEL (Polish national identification number), check the additional SA-10 documents before attending. If you start online and are aged 12 or over, attend the selected office within 30 days to provide fingerprints and a signature; otherwise the application is left unprocessed. The city gives 30 days from submission or completion for the finished card. A child aged 12 or over attends with the parent or guardian who submitted the online application.

  • Kraków

    Referat Ewidencji Ludności i Dowodów Osobistych dla Dzielnic XIV–XVIII

    os. Zgody 2, 31-949 Kraków

    Reserve online or take a ticket, and cards applied for at the Serenada counter are collected here as well.

    Bring identification and a compliant recent photo. For children or a first card without PESEL (Polish national identification number), check the additional SA-10 documents before attending. If you start online and are aged 12 or over, attend the selected office within 30 days to provide fingerprints and a signature; otherwise the application is left unprocessed. The city gives 30 days from submission or completion for the finished card. A child aged 12 or over attends with the parent or guardian who submitted the online application.

Related services

Other everyday services in Poland

Other countries

The same task in other countries

Moving on, or comparing before you decide? See how this works elsewhere.

Where to next

Polish national ID card, first or renewal

See when you need a new ID card, how an online start works and why a visit to the office is still required, then pick an office.

Polish ID card (dowód osobisty)