Offices for social assistance across Germany

Your address decides which office is yours

A single city can have many offices for living-cost support, each looking after certain districts or surnames, and some also help older people or people with disabilities. Look up your city to see what each office handles, how it wants to be contacted first and what to bring to the visit.

About this serviceBrowse offices by city
9 offices in Cologne

  • Cologne

    Amt für Soziales, Arbeit und Senioren — Außenstelle Chorweiler

    Pariser Platz 1, 50765 Cologne

    If your case belongs to the Chorweiler district, phone or e-mail first to agree a time for personal advice.

    Apply onlineOffice website+4922122195245

    Notify the office promptly: support begins when the office learns of your need. Prepare evidence of health restrictions, any pension decision, income, assets, housing costs and relevant insurance or other financial burdens. The branch provides the individual application documents. The linked form can be filled out online; confirm how to sign and submit it and which annexes apply. Do not assume filling the form completes submission. Advice is free; award and amount are assessed individually.

  • Cologne

    Amt für Soziales, Arbeit und Senioren — Außenstelle Ehrenfeld

    Venloer Straße 419–421, 50825 Cologne

    Agree a time by phone or e-mail before you come, as cases are not handled on a walk-in basis.

    Apply onlineOffice website+4922122194411

    Notify the office promptly: support begins when the office learns of your need. Prepare evidence of health restrictions, any pension decision, income, assets, housing costs and relevant insurance or other financial burdens. The branch provides the individual application documents. The linked form can be filled out online; confirm how to sign and submit it and which annexes apply. Do not assume filling the form completes submission. Advice is free; award and amount are assessed individually.

  • Cologne

    Amt für Soziales, Arbeit und Senioren — Außenstelle Innenstadt

    Ludwigstraße 8, 50667 Cologne

    Arrange a personal talk about help with living costs by phone or e-mail, and come at the agreed time.

    Apply onlineOffice website+4922122191551

    Notify the office promptly: support begins when the office learns of your need. Prepare evidence of health restrictions, any pension decision, income, assets, housing costs and relevant insurance or other financial burdens. The branch provides the individual application documents. The linked form can be filled out online; confirm how to sign and submit it and which annexes apply. Do not assume filling the form completes submission. Advice is free; award and amount are assessed individually.

  • Cologne

    Amt für Soziales, Arbeit und Senioren — Außenstelle Kalk

    Kalker Hauptstraße 247–273, 51103 Cologne

    Ask by phone or e-mail whether you qualify, for example if you cannot work three hours a day for over six months.

    Apply onlineOffice website+4922122198405

    Notify the office promptly: support begins when the office learns of your need. Prepare evidence of health restrictions, any pension decision, income, assets, housing costs and relevant insurance or other financial burdens. The branch provides the individual application documents. The linked form can be filled out online; confirm how to sign and submit it and which annexes apply. Do not assume filling the form completes submission. Advice is free; award and amount are assessed individually.

  • Cologne

    Amt für Soziales, Arbeit und Senioren — Außenstelle Lindenthal

    Aachener Straße 220, 50931 Cologne

    Check that your address belongs to the Lindenthal district, then phone or e-mail to arrange a visit.

    Apply onlineOffice website+4922122193232

    Notify the office promptly: support begins when the office learns of your need. Prepare evidence of health restrictions, any pension decision, income, assets, housing costs and relevant insurance or other financial burdens. The branch provides the individual application documents. The linked form can be filled out online; confirm how to sign and submit it and which annexes apply. Do not assume filling the form completes submission. Advice is free; award and amount are assessed individually.

  • Cologne

    Amt für Soziales, Arbeit und Senioren — Außenstelle Mülheim

    Wiener Platz 2a, 51065 Cologne

    Book by phone or e-mail first, even though the branch is open on Monday, Tuesday and Thursday mornings.

    Apply onlineOffice website+4922122199424

    Notify the office promptly: support begins when the office learns of your need. Prepare evidence of health restrictions, any pension decision, income, assets, housing costs and relevant insurance or other financial burdens. The branch provides the individual application documents. The linked form can be filled out online; confirm how to sign and submit it and which annexes apply. Do not assume filling the form completes submission. Advice is free; award and amount are assessed individually.

  • Cologne

    Amt für Soziales, Arbeit und Senioren — Außenstelle Nippes

    Neusser Straße 450, 50733 Cologne

    Phone or e-mail to agree a time and find out whether social services or the job centre handles your household.

    Apply onlineOffice website+4922122196243

    Notify the office promptly: support begins when the office learns of your need. Prepare evidence of health restrictions, any pension decision, income, assets, housing costs and relevant insurance or other financial burdens. The branch provides the individual application documents. The linked form can be filled out online; confirm how to sign and submit it and which annexes apply. Do not assume filling the form completes submission. Advice is free; award and amount are assessed individually.

  • Cologne

    Amt für Soziales, Arbeit und Senioren — Außenstelle Porz

    Josefstraße 14, 51143 Cologne

    Arrange personal advice on help with essential living costs by phone or e-mail before you go.

    Apply onlineOffice website+4922122197222

    Notify the office promptly: support begins when the office learns of your need. Prepare evidence of health restrictions, any pension decision, income, assets, housing costs and relevant insurance or other financial burdens. The branch provides the individual application documents. The linked form can be filled out online; confirm how to sign and submit it and which annexes apply. Do not assume filling the form completes submission. Advice is free; award and amount are assessed individually.

  • Cologne

    Amt für Soziales, Arbeit und Senioren — Außenstelle Rodenkirchen

    Industriestraße 161 — Haus 5a, 50999 Cologne

    Phone or e-mail your district’s social services branch and fix a time instead of walking in unannounced.

    Apply onlineOffice website+4922122192334

    Notify the office promptly: support begins when the office learns of your need. Prepare evidence of health restrictions, any pension decision, income, assets, housing costs and relevant insurance or other financial burdens. The branch provides the individual application documents. The linked form can be filled out online; confirm how to sign and submit it and which annexes apply. Do not assume filling the form completes submission. Advice is free; award and amount are assessed individually.

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Where to next

Help with rent and living costs in Germany

For people who cannot cover rent, food or other basic costs. See whether the Sozialamt or the Jobcenter is your starting point and how to reach them.

Social assistance in Germany

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