Offices for social assistance across Germany

Your address decides which office is yours

A single city can have many offices for living-cost support, each looking after certain districts or surnames, and some also help older people or people with disabilities. Look up your city to see what each office handles, how it wants to be contacted first and what to bring to the visit.

1 office in Aachen
  • Aachen

    Stadt Aachen — Hilfen bei Einkommensdefiziten, FB 56/200

    Hackländerstraße 1, Foyer — Schalter A, 52064 Aachen

    Email the social services team to find your caseworker and book a meeting about help with living costs.

    Explain your household, current income and support, and why you are temporarily unable to work. Ask the team for the precise application and evidence list, including any identity, income, asset, housing or medical records needed for your case. Mention urgent essential-cost problems when making contact. Follow the caseworker’s instructions; no universal processing period or flat award amount is available.

Related services

Other everyday services in Germany

Other countries

The same task in other countries

Moving on, or comparing before you decide? See how this works elsewhere.

Where to next

Help with rent and living costs in Germany

For people who cannot cover rent, food or other basic costs. See whether the Sozialamt or the Jobcenter is your starting point and how to reach them.

Social assistance in Germany