Offices for social assistance across Germany

Explain your household, current income and support, and why you are temporarily unable to work. Ask the team for the precise application and evidence list, including any identity, income, asset, housing or medical records needed for your case. Mention urgent essential-cost problems when making contact. Follow the caseworker’s instructions; no universal processing period or flat award amount is available.

Follow the main application’s household, income, assets and housing evidence requests and keep submission confirmations. Ask what is missing rather than assuming an appointment alone completes the claim. Visit Hubertusstr. 2, 52477 Alsdorf; the headquarters address in Aachen is not this counter. Tell the team promptly if you have no money or a payment problem. Confirm current requirements and benefit amounts, since you may come across older, dated rate tables. Since 1 July 2026, SGB (German Social Code) II cash support is called Grundsicherungsgeld. You may still see the older name Bürgergeld on some forms and letters. Existing decisions remain valid; do not submit a new claim solely because the benefit was renamed. Official forms and online services may still show the old name during the transition. Continue to follow your own renewal dates, evidence requests and change-reporting duties.

Follow the main application’s household, income, assets and housing evidence requests and keep submission confirmations. Ask what is missing rather than assuming an appointment alone completes the claim. Visit Hubertusstr. 2, 52477 Alsdorf; the headquarters address in Aachen is not this counter. Tell the team promptly if you have no money or a payment problem. Confirm current requirements and benefit amounts, since you may come across older, dated rate tables. Since 1 July 2026, SGB (German Social Code) II cash support is called Grundsicherungsgeld. You may still see the older name Bürgergeld on some forms and letters. Existing decisions remain valid; do not submit a new claim solely because the benefit was renamed. Official forms and online services may still show the old name during the transition. Continue to follow your own renewal dates, evidence requests and change-reporting duties.

Explain your household and financial circumstances and request the individual form and evidence list before preparing the application. Ask which income, assets, housing, insurance and incapacity evidence is needed, and identify urgent essential-cost problems. Use the new-case contact rather than the existing-case list when applying for the first time. Confirm the next steps and any deadlines with the caseworker.

Prepare the social-assistance form and relevant annexes, valid identity documents and any residence evidence, income and asset records, bank statements, lease/rent changes, health/care-insurance evidence and the applicable reduced-earning-capacity decision. The exact checklist depends on the household and case; ask which bank-statement period applies. For questions use [email protected]. Tell staff immediately if you have no money or an expected payment has not arrived; urgent need assessment is different from resolving every question in an existing case.

Use the official forms and provide the evidence they request. Sign all paper forms and attach copies, never original supporting documents: incoming papers are scanned and then destroyed. Send paper applications to Jobcenter Arbeitplus Bielefeld, Herforder Straße 67, 33602 Bielefeld, or use its letterbox. The Jobcenter asks you not to email application bundles; use the secure online route instead. Check its housing-cost guidance before renting a new home. Since 1 July 2026, SGB (German Social Code) II cash support is called Grundsicherungsgeld. You may still see the older name Bürgergeld on some forms and letters. Existing decisions remain valid; do not submit a new claim solely because the benefit was renamed. Official forms and online services may still show the old name during the transition. Continue to follow your own renewal dates, evidence requests and change-reporting duties.

Use the official forms and provide the evidence they request. Sign all paper forms and attach copies, never original supporting documents: incoming papers are scanned and then destroyed. Send paper applications to Jobcenter Arbeitplus Bielefeld, Herforder Straße 67, 33602 Bielefeld, or use its letterbox. The Jobcenter asks you not to email application bundles; use the secure online route instead. Check its housing-cost guidance before renting a new home. Since 1 July 2026, SGB (German Social Code) II cash support is called Grundsicherungsgeld. You may still see the older name Bürgergeld on some forms and letters. Existing decisions remain valid; do not submit a new claim solely because the benefit was renamed. Official forms and online services may still show the old name during the transition. Continue to follow your own renewal dates, evidence requests and change-reporting duties.

Use the official forms and provide the evidence they request. Sign all paper forms and attach copies, never original supporting documents: incoming papers are scanned and then destroyed. Send paper applications to Jobcenter Arbeitplus Bielefeld, Herforder Straße 67, 33602 Bielefeld, or use its letterbox. The Jobcenter asks you not to email application bundles; use the secure online route instead. Check its housing-cost guidance before renting a new home. Since 1 July 2026, SGB (German Social Code) II cash support is called Grundsicherungsgeld. You may still see the older name Bürgergeld on some forms and letters. Existing decisions remain valid; do not submit a new claim solely because the benefit was renamed. Official forms and online services may still show the old name during the transition. Continue to follow your own renewal dates, evidence requests and change-reporting duties.

Use the official forms and provide the evidence they request. Sign all paper forms and attach copies, never original supporting documents: incoming papers are scanned and then destroyed. Send paper applications to Jobcenter Arbeitplus Bielefeld, Herforder Straße 67, 33602 Bielefeld, or use its letterbox. The Jobcenter asks you not to email application bundles; use the secure online route instead. Check its housing-cost guidance before renting a new home. Since 1 July 2026, SGB (German Social Code) II cash support is called Grundsicherungsgeld. You may still see the older name Bürgergeld on some forms and letters. Existing decisions remain valid; do not submit a new claim solely because the benefit was renamed. Official forms and online services may still show the old name during the transition. Continue to follow your own renewal dates, evidence requests and change-reporting duties.

Notify the office promptly: help starts only when the authority knows of the need, not for earlier periods. Prepare ID or passport/residence permit, all income and asset evidence, rent/heating and insurance costs, bank statements for the last three months and disability card if held. Use the linked basic application and confirm the individual checklist. The contact form is for enquiries; do not assume it completes the benefit application.

Notify the office promptly: help starts only when the authority knows of the need, not for earlier periods. Prepare ID or passport/residence permit, all income and asset evidence, rent/heating and insurance costs, bank statements for the last three months and disability card if held. Use the linked basic application and confirm the individual checklist. The contact form is for enquiries; do not assume it completes the benefit application.

To apply online, you need a BundID (German federal online account) and electronic identification. Alternatively, complete and sign the paper SGB (German Social Code) XII application and send it with your evidence by post to Bundesstadt Bonn, 53103 Bonn, or drop it in the city’s night letterbox. Prepare current evidence of income and assets, bank statements, savings records, your tenancy agreement and insurance policies. Ask which household details you need to give: for Grundsicherung, special exceptions apply to information about parents and children. You may need further documents. Applying is free.

Prepare ID, evidence of all income, tenancy agreement and current rent, latest service-charge/heating bill, energy payments and bank statements for the last three months. Depending on your circumstances, add maintenance or divorce documents, savings, vehicle papers and insurance evidence. Follow the written request for the exact list and submit evidence for the statements you make. Before committing to a move, ask about prior approval if requesting moving-related housing costs or a deposit; the city requires consent in advance for these. Use the current official initial-request form; it is a form to send, not a confirmed fully online application.

Prepare identity and address evidence, income and assets, rent and housing-cost records, health/care insurance details and any evidence of temporary full reduction in earning capacity (befristete volle Erwerbsminderung). The team may request bank statements or further family and maintenance evidence. Explain urgent rent or energy problems and any additional needs; approval is individual. Observe evidence deadlines and report changes in income or assets.

Prepare identity and address evidence, income and assets, rent and housing-cost records, health/care insurance details and any evidence of temporary full reduction in earning capacity (befristete volle Erwerbsminderung). The team may request bank statements or further family and maintenance evidence. Explain urgent rent or energy problems and any additional needs; approval is individual. Observe evidence deadlines and report changes in income or assets.

Prepare identity and address evidence, income and assets, rent and housing-cost records, health/care insurance details and any evidence of temporary full reduction in earning capacity (befristete volle Erwerbsminderung). The team may request bank statements or further family and maintenance evidence. Explain urgent rent or energy problems and any additional needs; approval is individual. Observe evidence deadlines and report changes in income or assets.

Prepare identity and address evidence, income and assets, rent and housing-cost records, health/care insurance details and any evidence of temporary full reduction in earning capacity (befristete volle Erwerbsminderung). The team may request bank statements or further family and maintenance evidence. Explain urgent rent or energy problems and any additional needs; approval is individual. Observe evidence deadlines and report changes in income or assets.

Prepare the application and relevant annexes, valid ID/passport, health/care insurance, tenancy and current service-charge statement, all income and asset evidence and bank statements for the three months before applying. Include residence documents, authority/guardian evidence, disability or pregnancy evidence only where relevant. Owner-occupiers may need loan/property-cost evidence. The checklist is case-dependent. Application is free. No online application is offered; email submission is a separate option.

Notify the office promptly: support begins when the office learns of your need. Prepare evidence of health restrictions, any pension decision, income, assets, housing costs and relevant insurance or other financial burdens. The branch provides the individual application documents. The linked form can be filled out online; confirm how to sign and submit it and which annexes apply. Do not assume filling the form completes submission. Advice is free; award and amount are assessed individually.

Notify the office promptly: support begins when the office learns of your need. Prepare evidence of health restrictions, any pension decision, income, assets, housing costs and relevant insurance or other financial burdens. The branch provides the individual application documents. The linked form can be filled out online; confirm how to sign and submit it and which annexes apply. Do not assume filling the form completes submission. Advice is free; award and amount are assessed individually.