Hanover
Landeshauptstadt Hannover — Sachgebiet Willkommensservice
Am Schützenplatz 1, HannoverServiceCenter, 30169 Hanover
Use your home postcode on the city’s online portal to find the right application, then wait for your appointment.
Prepare the evidence requested by your selected application and keep the submission confirmation and correspondence. Requirements differ for work, study, family and protection cases, so follow the individual checklist. General customer service: +49 511 168 32330; skilled-worker and student cases: +49 511 168 32337. Reception hours are Monday, Tuesday, Wednesday and Friday 08:00–12:00 and Thursday 13:00–17:00 for urgent enquiries or simple certificates; these hours do not replace a permit appointment. Ask the team about fees and any evidence of interim status. If an eAT is to be issued, a securely transmitted digital biometric photo is required; paper prints or ordinary scanned uploads do not replace it. Confirm the office’s approved photo process before your appointment.