Booking and collection options, city by city
Passports are handled by the municipality where you are registered, and larger cities run more than one counter. Some counters let you walk in, others require a booking, and collection or delivery works differently too. Which office takes applications for an alien’s or refugee passport also depends on the city. Dutch citizens who live abroad can also use certain border municipalities.
Gouda
For residence permit holdersBurgemeester Jamesplein 1, 2803 PG Gouda
Book online and make sure you choose the foreigner’s passport, not the separate refugee travel document.
Bring the valid residence permit, compliant photo up to six months old, previous alien’s passport if held, and cash or debit card. Ask about supporting evidence and, for a minor, attendance and consent requirements.
Gouda
Burgemeester Jamesplein 1, 2803 PG Gouda
Everyone applying must come in person, babies included, and you set the collection appointment when you apply.
Bring all valid and expired Dutch and foreign passports and ID cards, one compliant colour photo no older than six months, and payment. For children under 18, obtain consent from everyone with parental authority. Each parent can consent digitally; paper consent is also possible with signed and dated ID copies. Consent normally lasts three months and ends if parental authority changes.
Related services
Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.
See who can apply for income support, what a municipality takes into account and where to get advice if the application is difficult.
For Dutch citizens who need a new or replacement ID card: who can apply, what to bring and how collection works.
For holders of a Dutch licence: how renewal works online or at the counter, how to replace a lost licence and where to collect it.
For newcomers and returning residents: what registering at the town hall means, who it applies to and what to prepare before your appointment.
For anyone who needs an official Dutch civil status document: which municipality to ask, who may request it and what the options are.
Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
Most offices in Bielefeld, Hanover, and Leipzig
Most offices in Madrid, Barcelona, and Seville
Most offices in Antwerp, Bruges, and Liège
Most offices in Warsaw, Białystok, and Kraków
Most offices in Akranes, Akureyri, and Borgarnes
Where to next
For Dutch citizens renewing a passport and for residents without a passport from their own country: who can apply and what to prepare.
Jump straight to another part of the manual.