Help points for DigiD and online government in the Netherlands

Library help points and municipal desks, city by city

Many libraries run an Informatiepunt Digitale Overheid, a help point where staff or volunteers explain DigiD, government messages and online forms, usually without asking you to be a member. Some city halls offer the same on request. Opening days are often limited, so open a place to see when it is staffed and whether to book.

About this serviceBrowse offices by city
4 offices in Zwolle

  • Zwolle

    Stadkamer Aa-landen — Informatiepunt Digitale Overheid

    Dobbe 23, 8032 JW Zwolle

    Walk in on Wednesday or Thursday afternoons without registering, and confirm the next session with the branch first.

    Office website+31384257250

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

  • Zwolle

    Stadkamer Centrum — Informatiepunt Digitale Overheid

    Zeven Alleetjes 1a, 8011 CV Zwolle

    Phone to confirm the next walk-in session before you go, as general library opening times do not guarantee someone can help.

    Office website+31384217278

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

  • Zwolle

    Stadkamer Stadshagen — Informatiepunt Digitale Overheid

    Werkerlaan 1b, Cultuurhuis Stadshagen, 8043 LT Zwolle

    Call ahead for the next free walk-in session, as the library being open does not mean help is available.

    Office website+31384257255

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

  • Zwolle

    Stadkamer Zwolle-Zuid — Informatiepunt Digitale Overheid

    Van der Capellenstraat 95, 8014 VW Zwolle

    Walk in on Wednesday afternoons or Thursday mornings without registering, and confirm the next session first.

    Office website+31384257260

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

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DigiD help in the Netherlands

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