Help points for DigiD and online government in the Netherlands

Library help points and municipal desks, city by city

Many libraries run an Informatiepunt Digitale Overheid, a help point where staff or volunteers explain DigiD, government messages and online forms, usually without asking you to be a member. Some city halls offer the same on request. Opening days are often limited, so open a place to see when it is staffed and whether to book.

4 offices in Tilburg
  • Tilburg

    De Bibliotheek ’t Sant — Informatiepunt Digitale Overheid

    Beneluxlaan 74, 5042 WS Tilburg

    Come to the shared information session on Tuesday afternoons for free guidance on DigiD, student finance or allowances.

    Prepare your question and any relevant government letter. Ask what documents or device would be useful. The IDO (digital government help desk) also offers guidance with the MijnETZ patient portal; a healthcare professional remains responsible for medical questions. Library advice or referral is separate from a public authority’s decision on an application.

  • Tilburg

    De Bibliotheek Heyhoef — Informatiepunt Digitale Overheid

    Kerkenbosplaats 3, 5043 RX Tilburg

    Walk in on Thursday mornings with a question about DigiD, benefits or job searching, and get guidance or a referral.

    Prepare your question and any relevant government letter. Ask what documents or device would be useful. The IDO (digital government help desk) also offers guidance with the MijnETZ patient portal; a healthcare professional remains responsible for medical questions. Library advice or referral is separate from a public authority’s decision on an application.

  • Tilburg

    De Bibliotheek LocHal — Informatiepunt Digitale Overheid

    Burgemeester Brokxlaan 1000, 5041 SG Tilburg

    Phone ahead to find out when someone can help with your government question, as partner sessions have their own times.

    Prepare your question and any relevant government letter. Ask what documents or device would be useful. The IDO (digital government help desk) also offers guidance with the MijnETZ patient portal; a healthcare professional remains responsible for medical questions. Library advice or referral is separate from a public authority’s decision on an application.

  • Tilburg

    De Bibliotheek Wagnerplein — Informatiepunt Digitale Overheid

    Wagnerplein 4, 5011 LP Tilburg

    Bring your question about DigiD, taxes or a traffic fine to the Tuesday session, with no library membership needed.

    Prepare your question and any relevant government letter. Ask what documents or device would be useful. The IDO (digital government help desk) also offers guidance with the MijnETZ patient portal; a healthcare professional remains responsible for medical questions. Library advice or referral is separate from a public authority’s decision on an application.

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Help with DigiD and online government

Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.

DigiD help in the Netherlands