Help points for DigiD and online government in the Netherlands

Library help points and municipal desks, city by city

Many libraries run an Informatiepunt Digitale Overheid, a help point where staff or volunteers explain DigiD, government messages and online forms, usually without asking you to be a member. Some city halls offer the same on request. Opening days are often limited, so open a place to see when it is staffed and whether to book.

About this serviceBrowse offices by city
8 offices in Rotterdam

  • Rotterdam

    Bibliotheek Charlois

    Clemensstraat 111, 3082 CE Rotterdam

    Free help with DigiD and online forms is available in staffed hours, not in the self-service hours without library staff.

    Office website+31 10 281 6100

    Bring the letter or question you need help understanding, plus your phone or other device if it is involved. If the task requires your own login, be ready to log in yourself and keep your password private. Ask staff which documents the actual application needs; attending this help desk does not replace a required municipal or agency appointment.

  • Rotterdam

    Bibliotheek Feijenoord

    Sandelingplein 16b, 3075 AG Rotterdam

    Say which government website or letter you are stuck on, and staff will help or suggest a longer session.

    Office website+31 10 281 6100

    Bring the letter or question you need help understanding, plus your phone or other device if it is involved. If the task requires your own login, be ready to log in yourself and keep your password private. Ask staff which documents the actual application needs; attending this help desk does not replace a required municipal or agency appointment.

  • Rotterdam

    Bibliotheek Het Lage Land

    Marinus Bolkplein 21, 3067 AK Rotterdam

    The branch is open longer in self-service mode, but help with DigiD is only possible when staff are at the desk.

    Office website+31 10 281 6100

    Bring the letter or question you need help understanding, plus your phone or other device if it is involved. If the task requires your own login, be ready to log in yourself and keep your password private. Ask staff which documents the actual application needs; attending this help desk does not replace a required municipal or agency appointment.

  • Rotterdam

    Bibliotheek IJsselmonde

    Herenwaard 15, 3078 AK Rotterdam

    Before you come for help with DigiD, check when staff are present, which can differ from the building’s opening times.

    Office website+31 10 281 6100

    Bring the letter or question you need help understanding, plus your phone or other device if it is involved. If the task requires your own login, be ready to log in yourself and keep your password private. Ask staff which documents the actual application needs; attending this help desk does not replace a required municipal or agency appointment.

  • Rotterdam

    Bibliotheek Ommoord

    Briandplaats 21, Cultureel centrum De Romeynshof, 3068 JJ Rotterdam

    Go to the library inside De Romeynshof when staff are on duty, as the side entrance can be open without anyone to help.

    Office website+31 10 281 6100

    Bring the letter or question you need help understanding, plus your phone or other device if it is involved. If the task requires your own login, be ready to log in yourself and keep your password private. Ask staff which documents the actual application needs; attending this help desk does not replace a required municipal or agency appointment.

  • Rotterdam

    Bibliotheek Slinge

    Slinge 250, Huis van de Wijk Het Middelpunt, 3085 EX Rotterdam

    Pick a time when a library employee is in at the Het Middelpunt neighbourhood house for help with DigiD.

    Office website+31 10 281 6100

    Bring the letter or question you need help understanding, plus your phone or other device if it is involved. If the task requires your own login, be ready to log in yourself and keep your password private. Ask staff which documents the actual application needs; attending this help desk does not replace a required municipal or agency appointment.

  • Rotterdam

    Bibliotheek Zuidplein

    Annie M.G. Schmidtplein 11, Theater Zuidplein, 3083 NZ Rotterdam

    The library is inside Theater Zuidplein, and DigiD help is only given when staff are there, even if you can get in earlier.

    Office website+31 10 281 6100

    Bring the letter or question you need help understanding, plus your phone or other device if it is involved. If the task requires your own login, be ready to log in yourself and keep your password private. Ask staff which documents the actual application needs; attending this help desk does not replace a required municipal or agency appointment.

  • Rotterdam

    Centrale Bibliotheek

    Librijesteeg 4, 3011 HN Rotterdam

    Ask at the library desk for free help with DigiD and online forms, whether or not you are a member.

    Office website+31 10 281 6100

    Bring the letter or question you need help understanding, plus your phone or other device if it is involved. If the task requires your own login, be ready to log in yourself and keep your password private. Ask staff which documents the actual application needs; attending this help desk does not replace a required municipal or agency appointment.

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Help with DigiD and online government

Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.

DigiD help in the Netherlands

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