Help points for DigiD and online government in the Netherlands

Library help points and municipal desks, city by city

Many libraries run an Informatiepunt Digitale Overheid, a help point where staff or volunteers explain DigiD, government messages and online forms, usually without asking you to be a member. Some city halls offer the same on request. Opening days are often limited, so open a place to see when it is staffed and whether to book.

About this serviceBrowse offices by city
1 office in Maastricht

  • Maastricht

    For non-residents

    Gemeente Maastricht – GemeenteLoket

    Mosae Forum 10, 6211 DW Maastricht

    Apply for DigiD first and come in person while your counter code is valid, because nobody can go in your place.

    Book an appointmentOffice website+31 43 350 4040

    Bring the nine-character counter code, the valid passport or identity card used in your DigiD (the Dutch digital ID for government websites) application, your BSN (citizen service number) and the telephone whose number you registered. A driving licence is not accepted. Have your DigiD username and password available so you can complete activation yourself.

Guides

Guides that help with this

Netherlands

Moving

Netherlands Relocation Checklist

Before and after arrival steps

Follow a step-by-step checklist for your Dutch relocation, including document legalisation, municipal registration, BSN acquisition, and digital access setup.

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Address changes

Leaving the Netherlands & Deregistration

BRP rules, RNI, and contract closures

Leave the Netherlands correctly by checking the BRP eight-month rule, municipal deregistration, RNI records, DigiD access, taxes, and local contracts.

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Registration

DigiD Setup and Usage in the Netherlands

Secure digital identity setup

A step-by-step guide to applying for, activating, and safely using your DigiD account for Dutch government, tax, and healthcare services.

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16 min readRead guide

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Where to next

Help with DigiD and online government

Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.

DigiD help in the Netherlands

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