Help points for DigiD and online government in the Netherlands

Library help points and municipal desks, city by city

Many libraries run an Informatiepunt Digitale Overheid, a help point where staff or volunteers explain DigiD, government messages and online forms, usually without asking you to be a member. Some city halls offer the same on request. Opening days are often limited, so open a place to see when it is staffed and whether to book.

About this serviceBrowse offices by city
4 offices in Haarlem

  • Haarlem

    Bibliotheek Haarlem Centrum — Informatiepunt Digitale Overheid

    Gasthuisstraat 32, 2011 XP Haarlem

    Help is available every day of the week, Sundays included, but only while the library is staffed, not in self-service hours.

    Office website+31235115300

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

  • Haarlem

    Bibliotheek Haarlem Noord — Informatiepunt Digitale Overheid

    Planetenlaan 170, 2024 EX Haarlem

    Help is on offer on Monday afternoon and evening and most of Tuesday to Saturday, but never in self-service-only hours.

    Office website+31235115300

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

  • Haarlem

    Bibliotheek Haarlem Oost — Informatiepunt Digitale Overheid

    Leonard Springerlaan 5, 2033 TA Haarlem

    Staffed help is mostly in the afternoons, plus Wednesday and Saturday mornings, and never in self-service-only hours.

    Office website+31235115300

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

  • Haarlem

    Bibliotheek Haarlem Schalkwijk — Informatiepunt Digitale Overheid

    Fie Carelsenplein 2, 2036 AM Haarlem

    Come on Tuesday, Wednesday or Friday for morning and afternoon help, or on Monday and Thursday afternoons.

    Office website+31235115300

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

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Help with DigiD and online government

Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.

DigiD help in the Netherlands

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