Help points for DigiD and online government in the Netherlands

Library help points and municipal desks, city by city

Many libraries run an Informatiepunt Digitale Overheid, a help point where staff or volunteers explain DigiD, government messages and online forms, usually without asking you to be a member. Some city halls offer the same on request. Opening days are often limited, so open a place to see when it is staffed and whether to book.

About this serviceBrowse offices by city
7 offices in Groningen

  • Groningen

    Forum Groningen — Medialab

    Nieuwe Markt 1, Medialab, 9712 KN Groningen

    Walk in on Wednesday evenings or Thursdays for help, and book ahead if your question is about money or legal matters.

    Office website+31 50 368 3683

    Bring the letter or question you need help understanding, plus your phone or other device if it is involved. If the task requires your own login, be ready to log in yourself and keep your password private. Ask staff which documents the actual application needs; attending this help desk does not replace a required municipal or agency appointment.

  • Groningen

    Forumbibliotheek Beijum

    Ypemaheerd 42, 9736 MA Groningen

    On Thursday afternoons, ask for the government-services help, since language and computer activities run at the same time.

    Office website+31 50 368 0631

    Bring the letter or question you need help understanding, plus your phone or other device if it is involved. If the task requires your own login, be ready to log in yourself and keep your password private. Ask staff which documents the actual application needs; attending this help desk does not replace a required municipal or agency appointment.

  • Groningen

    Forumbibliotheek De Wijert

    Van Lenneplaan 10, De Wiardt, 9721 PZ Groningen

    Walk in on Thursday mornings and ask for the government-information session, not the language or computer activities.

    Office website+31 50 368 0632

    Bring the letter or question you need help understanding, plus your phone or other device if it is involved. If the task requires your own login, be ready to log in yourself and keep your password private. Ask staff which documents the actual application needs; attending this help desk does not replace a required municipal or agency appointment.

  • Groningen

    Forumbibliotheek Hoogkerk

    Jan Ensinglaan 29, 9744 GP Groningen

    Walk in on Friday mornings for free help, and check the branch event calendar rather than the usual library hours.

    Office website+31 50 368 0634

    Bring the letter or question you need help understanding, plus your phone or other device if it is involved. If the task requires your own login, be ready to log in yourself and keep your password private. Ask staff which documents the actual application needs; attending this help desk does not replace a required municipal or agency appointment.

  • Groningen

    Forumbibliotheek Lewenborg

    Kajuit 4, 9733 CA Groningen

    Come on Tuesday afternoons without booking, and check the session calendar first because other overviews show shorter times.

    Office website+31 50 368 0635

    Bring the letter or question you need help understanding, plus your phone or other device if it is involved. If the task requires your own login, be ready to log in yourself and keep your password private. Ask staff which documents the actual application needs; attending this help desk does not replace a required municipal or agency appointment.

  • Groningen

    Forumbibliotheek Selwerd

    Eikenlaan 288/8, 9741 EW Groningen

    Come on Thursday afternoons and describe the online task you need help with, so the right helper can step in.

    Office website+31 50 368 0636

    Bring the letter or question you need help understanding, plus your phone or other device if it is involved. If the task requires your own login, be ready to log in yourself and keep your password private. Ask staff which documents the actual application needs; attending this help desk does not replace a required municipal or agency appointment.

  • Groningen

    Forumbibliotheek Vinkhuizen — tijdelijk IDO in huiskamer Platinaflat

    Platinalaan 297, Huiskamer Platinaflat — tijdelijke spreekuurplek, 9743 GN Groningen

    While the library is under works, the Wednesday morning session is held outside it, in the Platinaflat living room.

    Office website+31 50 368 3683

    Bring the letter or question you need help understanding, plus your phone or other device if it is involved. If the task requires your own login, be ready to log in yourself and keep your password private. Ask staff which documents the actual application needs; attending this help desk does not replace a required municipal or agency appointment.

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Help with DigiD and online government

Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.

DigiD help in the Netherlands

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