Help points for DigiD and online government in the Netherlands

Library help points and municipal desks, city by city

Many libraries run an Informatiepunt Digitale Overheid, a help point where staff or volunteers explain DigiD, government messages and online forms, usually without asking you to be a member. Some city halls offer the same on request. Opening days are often limited, so open a place to see when it is staffed and whether to book.

About this serviceBrowse offices by city
2 offices in Gouda

  • Gouda

    Bibliotheek Gouda — Chocoladefabriek, Taalhuis — Informatiepunt Digitale Overheid

    Klein Amerika 20, Taalhuis, 2806 CA Gouda

    Free help with DigiD and online government on Tuesday afternoons, and a library membership is not needed.

    Office website+31182590101

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

  • Gouda

    Bibliotheek Gouda — Van Noord — Informatiepunt Digitale Overheid

    Lekkenburg 1, 2804 XA Gouda

    Come on Thursday afternoons for free help with DigiD and finding the right government service, no membership needed.

    Office website+31182590155

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

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Where to next

Help with DigiD and online government

Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.

DigiD help in the Netherlands

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