Help points for DigiD and online government in the Netherlands

Library help points and municipal desks, city by city

Many libraries run an Informatiepunt Digitale Overheid, a help point where staff or volunteers explain DigiD, government messages and online forms, usually without asking you to be a member. Some city halls offer the same on request. Opening days are often limited, so open a place to see when it is staffed and whether to book.

4 offices in Deventer
  • Deventer

    Bibliotheek Deventer — IDO Bibliotheek Centrum

    Stromarkt 18, 7411 PK Deventer

    Walk in on Monday afternoons or Wednesday mornings with questions about DigiD, taxes, benefits or student finance.

    Bring the letter, form or specific question you want to discuss. Ask whether your own phone or device would be useful. Handle your own personal login and ask staff about the appropriate support if private-account access is needed. A help session does not itself submit or approve a benefit, tax or licence application.

  • Deventer

    Bibliotheek Deventer — IDO Bibliotheek Keizerslanden

    Graaf Florisstraat 3, 7415 LK Deventer

    Walk in on Tuesday mornings or Thursday afternoons with questions about DigiD, work, healthcare or civic integration.

    Bring the letter, form or specific question you want to discuss. Ask whether your own phone or device would be useful. Handle your own personal login and ask staff about the appropriate support if private-account access is needed. A help session does not itself submit or approve a benefit, tax or licence application.

  • Deventer

    Bibliotheek Deventer — IDO Huis van de Wijk

    Spuipad 1, 7417 WM Deventer

    Come on Thursday mornings for free help with DigiD and finding the right government information, no appointment needed.

    Bring the letter, form or specific question you want to discuss. Ask whether your own phone or device would be useful. Handle your own personal login and ask staff about the appropriate support if private-account access is needed. A help session does not itself submit or approve a benefit, tax or licence application.

  • Deventer

    Bibliotheek Deventer — IDO Verbindingscentrum De Fontein

    Fonteinkruid 61, 7422 MS Deventer

    Come to the Thursday late-morning session for free help with DigiD and online government forms, no appointment needed.

    Bring the letter, form or specific question you want to discuss. Ask whether your own phone or device would be useful. Handle your own personal login and ask staff about the appropriate support if private-account access is needed. A help session does not itself submit or approve a benefit, tax or licence application.

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Help with DigiD and online government

Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.

DigiD help in the Netherlands