Help points for DigiD and online government in the Netherlands

Library help points and municipal desks, city by city

Many libraries run an Informatiepunt Digitale Overheid, a help point where staff or volunteers explain DigiD, government messages and online forms, usually without asking you to be a member. Some city halls offer the same on request. Opening days are often limited, so open a place to see when it is staffed and whether to book.

About this serviceBrowse offices by city
3 offices in Apeldoorn

  • Apeldoorn

    Samen055 Centrum en dorpen / CODA Centrale Bibliotheek

    Vosselmanstraat 299, CODA — eerste verdieping, 7311 CL Apeldoorn

    Free help with DigiD and online government questions on Tuesday afternoons and Thursday mornings, no appointment needed.

    Office website+31 55 580 1140

    Bring the relevant letter or explain which service you are trying to use. If the task involves your own device or account, ask in advance what to bring and keep control of your login and authentication. Do not send passwords or authentication codes in an enquiry. Some problems require referral to DigiD (the Dutch digital ID for government websites) or the responsible agency. Confirm the session is running, particularly around holidays; a language-learning session or general social-support walk-in is not automatically the digital-government session.

  • Apeldoorn

    Samen055 Noord

    Zilverschoon 4, 7322 GH Apeldoorn

    Come on the first or third Tuesday morning of the month for free help with DigiD and online government.

    Office website+31 55 580 1140

    Bring the relevant letter or explain which service you are trying to use. If the task involves your own device or account, ask in advance what to bring and keep control of your login and authentication. Do not send passwords or authentication codes in an enquiry. Some problems require referral to DigiD (the Dutch digital ID for government websites) or the responsible agency. Confirm the session is running, particularly around holidays; a language-learning session or general social-support walk-in is not automatically the digital-government session.

  • Apeldoorn

    Samen055 Oost

    Violierenplein 104, 7329 DR Apeldoorn

    Come on a Monday afternoon for free help with DigiD and with finding the online service for your allowances.

    Office website+31 55 580 1140

    Bring the relevant letter or explain which service you are trying to use. If the task involves your own device or account, ask in advance what to bring and keep control of your login and authentication. Do not send passwords or authentication codes in an enquiry. Some problems require referral to DigiD (the Dutch digital ID for government websites) or the responsible agency. Confirm the session is running, particularly around holidays; a language-learning session or general social-support walk-in is not automatically the digital-government session.

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Help with DigiD and online government

Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.

DigiD help in the Netherlands

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