Help points for DigiD and online government in the Netherlands

Library help points and municipal desks, city by city

Many libraries run an Informatiepunt Digitale Overheid, a help point where staff or volunteers explain DigiD, government messages and online forms, usually without asking you to be a member. Some city halls offer the same on request. Opening days are often limited, so open a place to see when it is staffed and whether to book.

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3 offices in Amstelveen

  • Amstelveen

    Bibliotheek Amstelveen Stadsplein — Informatiepunt Digitale Overheid

    Stadsplein 102, 1181 ZM Amstelveen

    Come on Monday or Friday afternoon, no appointment needed, for free help with DigiD and online government.

    Office website+31205455551

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

  • Amstelveen

    Bibliotheek Amstelveen Westwijk — Informatiepunt Digitale Overheid

    Westwijkplein 1, 1187 LS Amstelveen

    Drop in on Wednesday afternoons without an appointment, but note that staff refer tax returns to partner organisations.

    Office website+31205455551

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

  • Amstelveen

    Buurtkamer KKP — Bibliotheek Amstelland IDO

    Lindenlaan 75, 1185 LC Amstelveen

    Walk in on Tuesday afternoons for help with DigiD and government websites, or phone to arrange another time.

    Office website+31205455551

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

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Help with DigiD and online government

Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.

DigiD help in the Netherlands

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