Help points for DigiD and online government in the Netherlands

Library help points and municipal desks, city by city

Many libraries run an Informatiepunt Digitale Overheid, a help point where staff or volunteers explain DigiD, government messages and online forms, usually without asking you to be a member. Some city halls offer the same on request. Opening days are often limited, so open a place to see when it is staffed and whether to book.

About this serviceBrowse offices by city
3 offices in Amersfoort

  • Amersfoort

    Bibliotheek het Eemhuis — Informatiepunt Digitale Overheid

    Eemplein 71, 3812 EA Amersfoort

    Staff explain DigiD and online government services four days a week, free and without library membership.

    Office website+31334631914

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

  • Amersfoort

    Bibliotheek Hoogland — dorpshuis De Neng — Informatiepunt Digitale Overheid

    Engweg 7, Hoogland — dorpshuis De Neng, 3828 CJ Amersfoort

    Come to a Thursday morning or Friday afternoon session for free help with DigiD and government websites.

    Office website+31334631914

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

  • Amersfoort

    Bibliotheek Vathorst — ICOON Vathorst — Informatiepunt Digitale Overheid

    Leeghwater 1, 3825 MR Amersfoort

    Free help with DigiD and online government questions is available on Thursday mornings and Friday afternoons.

    Office website+31334631914

    Bring the letter, website address or question you want to understand, and your own phone if the problem involves its DigiD (the Dutch digital ID for government websites) app or SMS access. Keep passwords and verification codes private and enter them yourself. Check what the responsible authority needs for the actual application; an information-point visit does not replace submission or guarantee an outcome.

Guides

Guides that help with this

Netherlands

Moving

Netherlands Relocation Checklist

Before and after arrival steps

Follow a step-by-step checklist for your Dutch relocation, including document legalisation, municipal registration, BSN acquisition, and digital access setup.

netherlandsrelocationimmigration
17 min readRead guide

Netherlands

Address changes

Leaving the Netherlands & Deregistration

BRP rules, RNI, and contract closures

Leave the Netherlands correctly by checking the BRP eight-month rule, municipal deregistration, RNI records, DigiD access, taxes, and local contracts.

NetherlandsBRPEmigration
16 min readRead guide

Netherlands

Registration

DigiD Setup and Usage in the Netherlands

Secure digital identity setup

A step-by-step guide to applying for, activating, and safely using your DigiD account for Dutch government, tax, and healthcare services.

DigiDNetherlandsBSN
16 min readRead guide

Related services

Other everyday services in Netherlands

Passports in the Netherlands

For Dutch citizens renewing a passport and for residents without a passport from their own country: who can apply and what to prepare.

205 offices · 81 cities

Social assistance for basic living costs

See who can apply for income support, what a municipality takes into account and where to get advice if the application is difficult.

148 offices · 77 cities

Applying for a Dutch ID card

For Dutch citizens who need a new or replacement ID card: who can apply, what to bring and how collection works.

109 offices · 80 cities

Renew or replace a driving licence

For holders of a Dutch licence: how renewal works online or at the counter, how to replace a lost licence and where to collect it.

101 offices · 80 cities

Register after moving to the Netherlands

For newcomers and returning residents: what registering at the town hall means, who it applies to and what to prepare before your appointment.

99 offices · 79 cities

Birth, marriage or death certificate

For anyone who needs an official Dutch civil status document: which municipality to ask, who may request it and what the options are.

88 offices · 80 cities
Browse services

Other countries

The same task in other countries

Moving on, or comparing before you decide? See how this works elsewhere.

Where to next

Help with DigiD and online government

Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.

DigiD help in the Netherlands

Explore more

Jump straight to another part of the manual.