Town halls and city offices in the Netherlands

Where everyday paperwork is handled in your city

Dutch town halls, city offices and citizen service counters, often called Burgerzaken or a stadsloket, deal with registration, identity documents, driving licences and civil status certificates. Choose a city to see its offices and the services each one handles.

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9 offices in Arnhem

Common tasks

Common tasks in Netherlands

Pick the task you have in front of you to see who it is for, what to bring and which offices handle it.

Passports in the Netherlands

For Dutch citizens renewing a passport and for residents without a passport from their own country: who can apply and what to prepare.

205 offices · 81 cities

Help with DigiD and online government

Get a hand with applying for or activating DigiD, and with the online forms, messages and allowances that depend on it.

149 offices · 77 cities

Social assistance for basic living costs

See who can apply for income support, what a municipality takes into account and where to get advice if the application is difficult.

148 offices · 77 cities

Applying for a Dutch ID card

For Dutch citizens who need a new or replacement ID card: who can apply, what to bring and how collection works.

109 offices · 80 cities

Renew or replace a driving licence

For holders of a Dutch licence: how renewal works online or at the counter, how to replace a lost licence and where to collect it.

101 offices · 80 cities

Register after moving to the Netherlands

For newcomers and returning residents: what registering at the town hall means, who it applies to and what to prepare before your appointment.

99 offices · 79 cities
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Other countries

Local offices in other countries

Where to next

Public services in the Netherlands

Registration, identity documents, driving licences and more. Open a task to see who it is for and where to arrange it in your city.

Netherlands services

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