Where to apply for social assistance in the Netherlands

Applications go to the municipality where you live

Each municipality sets its own first step. In some places you apply online with DigiD, in others you phone first, which can fix your application date, or sign up on werk.nl before an adviser contacts you. Offices also have their own help for people who find the form hard, and their own list of what to prepare.

4 offices in Arnhem
  • Arnhem

    Gemeente Arnhem — Werk & Inkomen, documentenbalie Stadskantoor

    Eusebiusbuitensingel 49, 6828 HZ Arnhem

    Apply online with DigiD and send any missing documents afterwards, then wait for an interview invitation.

    Upload requested evidence via MijnArnhem, deliver copies at the specified counter where copying is free, or post to Cluster Werk & Inkomen, Afdeling Aanvragen, Antwoordnummer 3740, 6800 XA Arnhem. If your earlier Arnhem benefit ended because you started work within the previous nine months, ask your caseworker about the shorter application; that form is not available online. Request that shorter form through your caseworker on 0800-1809 between 09:00 and 12:00; it is sent by post. For help with an ordinary online application, you can go to the IDO (digital government help desk) desks at Rozet Centrum, Presikhaaf and Kronenburg.

  • Arnhem

    Rozet Centrum — Informatiepunt Digitale Overheid

    Kortestraat 16, 6811 EP Arnhem

    Get free help with the online application at the library’s digital government help desk, no membership needed.

    Have valid ID, your own DigiD (the Dutch digital ID for government websites) access and the documents requested for your individual circumstances ready. Keep passwords and login codes private and enter them yourself. Arnhem recommends a computer/laptop rather than phone/tablet for the application. If some attachments are missing, submit the application anyway and provide the remaining evidence later through MijnArnhem, post or the city's designated document counter. Check email and spam for the receipt; contact the municipality if it does not arrive. The library does not replace that formal confirmation.

  • Arnhem

    Rozet Kronenburg — Informatiepunt Digitale Overheid

    Kronenburggalerij 7, 6831 ET Arnhem

    Library staff go through the online application with you, but they cannot decide whether you qualify.

    Have valid ID, your own DigiD (the Dutch digital ID for government websites) access and the documents requested for your individual circumstances ready. Keep passwords and login codes private and enter them yourself. Arnhem recommends a computer/laptop rather than phone/tablet for the application. If some attachments are missing, submit the application anyway and provide the remaining evidence later through MijnArnhem, post or the city's designated document counter. Check email and spam for the receipt; contact the municipality if it does not arrive. The library does not replace that formal confirmation.

  • Arnhem

    Rozet Presikhaaf — Informatiepunt Digitale Overheid

    Laan van Presikhaaf 7, 6826 HA Arnhem

    Visit during the help desk’s staffed hours, not just library opening hours, for free help with the online application.

    Have valid ID, your own DigiD (the Dutch digital ID for government websites) access and the documents requested for your individual circumstances ready. Keep passwords and login codes private and enter them yourself. Arnhem recommends a computer/laptop rather than phone/tablet for the application. If some attachments are missing, submit the application anyway and provide the remaining evidence later through MijnArnhem, post or the city's designated document counter. Check email and spam for the receipt; contact the municipality if it does not arrive. The library does not replace that formal confirmation.

Related services

Other everyday services in Netherlands

Other countries

The same task in other countries

Moving on, or comparing before you decide? See how this works elsewhere.

Where to next

Social assistance for basic living costs

See who can apply for income support, what a municipality takes into account and where to get advice if the application is difficult.

Social assistance in the Netherlands