Kraków
Miejski Ośrodek Pomocy Społecznej w Krakowie — Dział Pomocy Bezdomnym
os. Teatralne 24, 31-946 Kraków
Contact the specialist team for homeless people, who can tell you which city is responsible for helping you.
Prepare the benefit application and an identity document for inspection. For targeted support, include evidence of income; MOPS (municipal social assistance centre) can also require household income and asset statements and other evidence during these assessments. A social worker carries out a household interview at your residence and may verify information with other institutions. Refusing the required interview can lead to refusal or suspension. The decision period is one month from initiation, or two months for a particularly complex case; it is not a guaranteed payment date. An appeal can be filed within 14 days of receiving the decision, through MOPS to the Samorządowe Kolegium Odwoławcze. For zasiłek stały, prepare a written application and income evidence. When applying on incapacity or disability grounds, include the relevant decision copy and have its original available for inspection.