In many cities your address decides which team you go to
Each town or commune has a social welfare centre, and big cities divide the work between neighbourhood teams. Centres take requests in different ways, by phone, in writing or in person, and a social worker will ask you to explain your situation.
Katowice
ul. Macieja 10, Katowice
Get help with housing applications, benefit paperwork and a plan to leave homelessness, and ask about shelters.
Explain your immediate accommodation needs and circumstances. Bring available identity, income, benefit and relevant health documents; the team can help assemble benefit paperwork. Ask which evidence is needed for the particular application. Macieja 10 is the assistance office, not a promised overnight bed.
Katowice
ul. Andrzeja 10, Katowice
Check your street in the city’s finder to see if the team covers you, then phone to confirm your visit.
Bring ID for inspection, the assistance application and income evidence such as earnings or pension statements. Disability decisions, medical evidence of long-term illness or jobseeker-registration proof are required where relevant. Ask the social worker which documents apply to your household.
Katowice
ul. Krakowska 138, parter, Katowice
Social assistance in Katowice is organised by street, so find out first which branch looks after yours.
Bring ID for inspection, the assistance application and income evidence such as earnings or pension statements. Disability decisions, medical evidence of long-term illness or jobseeker-registration proof are required where relevant. Ask the social worker which documents apply to your household.
Katowice
ul. Warszawska 42, Katowice
A social worker reviews your family situation, income and assets before deciding on any benefit.
Bring ID for inspection, the assistance application and income evidence such as earnings or pension statements. Disability decisions, medical evidence of long-term illness or jobseeker-registration proof are required where relevant. Ask the social worker which documents apply to your household.
Katowice
ul. Oblatów 24, Katowice
Ask for ongoing, temporary or purpose-specific support, and get social work from the team for your street.
Bring ID for inspection, the assistance application and income evidence such as earnings or pension statements. Disability decisions, medical evidence of long-term illness or jobseeker-registration proof are required where relevant. Ask the social worker which documents apply to your household.
Katowice
ul. Gliwicka 96, Katowice
Apply at the team for your street if you have a Katowice address, as homelessness is handled by a separate department.
Bring ID for inspection, the assistance application and income evidence such as earnings or pension statements. Disability decisions, medical evidence of long-term illness or jobseeker-registration proof are required where relevant. Ask the social worker which documents apply to your household.
Katowice
ul. Dębowa 16c, Katowice
Apply for the support you need, but whether you qualify depends on its kind and your situation at home.
Bring ID for inspection, the assistance application and income evidence such as earnings or pension statements. Disability decisions, medical evidence of long-term illness or jobseeker-registration proof are required where relevant. Ask the social worker which documents apply to your household.
Katowice
ul. Czecha 2, Katowice
Phone the branch to confirm a visit once you have checked that your street belongs to its area.
Bring ID for inspection, the assistance application and income evidence such as earnings or pension statements. Disability decisions, medical evidence of long-term illness or jobseeker-registration proof are required where relevant. Ask the social worker which documents apply to your household.
Katowice
ul. Świdnicka 35a, Katowice
The local team takes applications for social assistance and also offers social work for your household.
Bring ID for inspection, the assistance application and income evidence such as earnings or pension statements. Disability decisions, medical evidence of long-term illness or jobseeker-registration proof are required where relevant. Ask the social worker which documents apply to your household.
Katowice
ul. Łętowskiego 6a, Katowice
Describe your needs to the social worker for your street, and phone ahead to confirm they can see you.
Bring ID for inspection, the assistance application and income evidence such as earnings or pension statements. Disability decisions, medical evidence of long-term illness or jobseeker-registration proof are required where relevant. Ask the social worker which documents apply to your household.
Katowice
ul. Krakowska 138, I piętro, Katowice
Social workers receive visitors only at set times, so phone first to confirm a time that suits you.
Bring ID for inspection, the assistance application and income evidence such as earnings or pension statements. Disability decisions, medical evidence of long-term illness or jobseeker-registration proof are required where relevant. Ask the social worker which documents apply to your household.
Related services
How a trusted profile works for people living in Poland, what to bring to a confirmation point and which kinds of office can confirm it.
Understand how tax registration works, when a NIP is needed and how to reach the tax office that covers your address.
Learn what the departure report is, how it affects permanent and temporary registration and who may file it, then find the office.
See when you need a new ID card, how an online start works and why a visit to the office is still required, then pick an office.
See how re-registering at a new address works, who can do it online and which office takes it, then find the counter in your city.
Understand meldunek, permanent versus temporary registration and what to bring, then find the office that takes registrations in your city.
Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
Most offices in Murcia, Barcelona, and Zaragoza
Most offices in Eindhoven, Enschede, and Breda
Most offices in Munich, Dortmund, and Cologne
Most offices in Brussels, Ghent, and Charleroi
Most offices in Reykjavík, Akranes, and Akureyri
Where to next
Learn what the welfare centre can offer, how the social worker’s visit works and which centre covers where you live.
Jump straight to another part of the manual.