Offices that help with eID codes and digital keys in Belgium

Check whether your town needs an appointment first

In some towns you can walk in and change a forgotten PIN on the spot, in others you book a counter slot, send a form to the population service or order new codes from the federal service first. Check your city to see which applies and what ID to bring.

1 office in Verviers
  • Verviers

    Ville de Verviers — Service Population

    Place du Marché 55, 4800 Verviers

    Newer cards can get a new PIN by appointment, and the express desk takes code orders without one.

    Bring your identity document and any remaining code letter; check the card’s issue date before choosing a paid replacement request. Wait for the Population invitation when replacement codes are ordered. Do not assume the general identity-card chip update after moving is the same task: that update follows police address confirmation and requires knowing the PIN.

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Related services

Other everyday services in Belgium

Other countries

The same task in other countries

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Digital ID and eID help

Reset an eID PIN, replace activation codes or set up a digital key for online services. Useful for residents, residence card holders and some non-residents.

Digital ID help in Belgium