Offices that help with eID codes and digital keys in Belgium

Check whether your town needs an appointment first

In some towns you can walk in and change a forgotten PIN on the spot, in others you book a counter slot, send a form to the population service or order new codes from the federal service first. Check your city to see which applies and what ID to bring.

13 offices in Sint-Niklaas
  • Sint-Niklaas

    Digipunt ’t Lammeken / De Variant

    Lamstraat 23, 9100 Sint-Niklaas

    Come on Friday morning for volunteer help with itsme and government logins, and book by the day before.

    Explain which website or app you need help with and the error or step causing difficulty. Bring the device you use and arrange access to any personal email, phone or identity document that the official service needs. Keep passwords and PINs private and enter them yourself. Use the civil-affairs service for identity-card or PIN replacement; a volunteer help session does not replace the competent authority’s application or identity check.

  • Sint-Niklaas

    Digipunt De Schutterij

    Vleeshouwersstraat 8B, Sinaai, 9112 Sint-Niklaas

    Get volunteer help with itsme and government logins by appointment only, booked by the day before.

    Explain which website or app you need help with and the error or step causing difficulty. Bring the device you use and arrange access to any personal email, phone or identity document that the official service needs. Keep passwords and PINs private and enter them yourself. Use the civil-affairs service for identity-card or PIN replacement; a volunteer help session does not replace the competent authority’s application or identity check.

  • Sint-Niklaas

    Digipunt Den Dissel

    Turkyen 4, Nieuwkerken-Waas, 9100 Sint-Niklaas

    Volunteers help on Friday mornings, and it is best to book by the day before.

    Explain which website or app you need help with and the error or step causing difficulty. Bring the device you use and arrange access to any personal email, phone or identity document that the official service needs. Keep passwords and PINs private and enter them yourself. Use the civil-affairs service for identity-card or PIN replacement; a volunteer help session does not replace the competent authority’s application or identity check.

  • Sint-Niklaas

    Digipunt Den Durpel

    Blokmakerstraat 4, 9100 Sint-Niklaas

    Drop in on Monday around lunchtime, or book by the day before if you prefer.

    Explain which website or app you need help with and the error or step causing difficulty. Bring the device you use and arrange access to any personal email, phone or identity document that the official service needs. Keep passwords and PINs private and enter them yourself. Use the civil-affairs service for identity-card or PIN replacement; a volunteer help session does not replace the competent authority’s application or identity check.

  • Sint-Niklaas

    Digipunt hoofdbib

    Hendrik Heymanplein 3, 9100 Sint-Niklaas

    Pick from sessions on Tuesday, Wednesday, Thursday and Sunday, and book by the day before.

    Explain which website or app you need help with and the error or step causing difficulty. Bring the device you use and arrange access to any personal email, phone or identity document that the official service needs. Keep passwords and PINs private and enter them yourself. Use the civil-affairs service for identity-card or PIN replacement; a volunteer help session does not replace the competent authority’s application or identity check.

  • Sint-Niklaas

    Digipunt Kringwinkel Den Azalee

    Heistraat 115, 9100 Sint-Niklaas

    A volunteer is on hand on Monday afternoons, and booking by the day before is strongly recommended.

    Explain which website or app you need help with and the error or step causing difficulty. Bring the device you use and arrange access to any personal email, phone or identity document that the official service needs. Keep passwords and PINs private and enter them yourself. Use the civil-affairs service for identity-card or PIN replacement; a volunteer help session does not replace the competent authority’s application or identity check.

  • Sint-Niklaas

    Digipunt Lindehof

    Kerkstraat 11, Belsele, 9111 Sint-Niklaas

    A volunteer helps on Wednesday mornings in Belsele, and you should book by the day before.

    Explain which website or app you need help with and the error or step causing difficulty. Bring the device you use and arrange access to any personal email, phone or identity document that the official service needs. Keep passwords and PINs private and enter them yourself. Use the civil-affairs service for identity-card or PIN replacement; a volunteer help session does not replace the competent authority’s application or identity check.

  • Sint-Niklaas

    Digipunt Vitaz L. de Meester

    Lodewijk de Meesterstraat 5, 9100 Sint-Niklaas

    Walk in on Wednesday afternoon for volunteer help, or reserve a spot by the day before if you prefer.

    Explain which website or app you need help with and the error or step causing difficulty. Bring the device you use and arrange access to any personal email, phone or identity document that the official service needs. Keep passwords and PINs private and enter them yourself. Use the civil-affairs service for identity-card or PIN replacement; a volunteer help session does not replace the competent authority’s application or identity check.

  • Sint-Niklaas

    Digipunt Vitaz Moerland

    Moerlandstraat 1, 9100 Sint-Niklaas

    No booking is needed on Tuesday and Wednesday mornings, though you can reserve a place by the day before.

    Explain which website or app you need help with and the error or step causing difficulty. Bring the device you use and arrange access to any personal email, phone or identity document that the official service needs. Keep passwords and PINs private and enter them yourself. Use the civil-affairs service for identity-card or PIN replacement; a volunteer help session does not replace the competent authority’s application or identity check.

  • Sint-Niklaas

    Digipunt Vrouwencentrum

    Nieuwstraat 34, 9100 Sint-Niklaas

    Choose a Thursday evening or Friday afternoon session, and book by the day before.

    Explain which website or app you need help with and the error or step causing difficulty. Bring the device you use and arrange access to any personal email, phone or identity document that the official service needs. Keep passwords and PINs private and enter them yourself. Use the civil-affairs service for identity-card or PIN replacement; a volunteer help session does not replace the competent authority’s application or identity check.

  • Sint-Niklaas

    Stadhuis Sint-Niklaas – Burgerzaken

    Grote Markt 1, 9100 Sint-Niklaas

    Walk in on Monday or Thursday morning, or book ahead for sessions on Tuesday, Wednesday and Friday.

    Explain which website or app you need help with and the error or step causing difficulty. Bring the device you use and arrange access to any personal email, phone or identity document that the official service needs. Keep passwords and PINs private and enter them yourself. Use the civil-affairs service for identity-card or PIN replacement; a volunteer help session does not replace the competent authority’s application or identity check.

  • Sint-Niklaas

    VDAB kantoor Sint-Niklaas

    Noordlaan 4, 9100 Sint-Niklaas

    Get volunteer help at the employment agency on Friday mornings, and book by the day before.

    Explain which website or app you need help with and the error or step causing difficulty. Bring the device you use and arrange access to any personal email, phone or identity document that the official service needs. Keep passwords and PINs private and enter them yourself. Use the civil-affairs service for identity-card or PIN replacement; a volunteer help session does not replace the competent authority’s application or identity check.

  • Sint-Niklaas

    Welzijnshuis Sint-Niklaas

    Abingdonstraat 99, 9100 Sint-Niklaas

    Book by the day before for a Monday or Wednesday morning session with a volunteer helper.

    Explain which website or app you need help with and the error or step causing difficulty. Bring the device you use and arrange access to any personal email, phone or identity document that the official service needs. Keep passwords and PINs private and enter them yourself. Use the civil-affairs service for identity-card or PIN replacement; a volunteer help session does not replace the competent authority’s application or identity check.

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Digital ID and eID help

Reset an eID PIN, replace activation codes or set up a digital key for online services. Useful for residents, residence card holders and some non-residents.

Digital ID help in Belgium