Offices that help with eID codes and digital keys in Belgium

Check whether your town needs an appointment first

In some towns you can walk in and change a forgotten PIN on the spot, in others you book a counter slot, send a form to the population service or order new codes from the federal service first. Check your city to see which applies and what ID to bring.

About this serviceBrowse offices by city
1 office in Aalst

  • Aalst

    Administratief centrum Aalst

    Werf 9, 9300 Aalst

    A PIN reset always needs a visit, and non-Belgians should book an appointment first.

    Apply onlineBook an appointmentOffice website+32 53 77 93 00

    Bring your identity card. If replacement codes are needed, use the official online request, the counter or the appropriate municipal email team. Wait until an address change is officially complete so codes do not go to the previous municipality. If a newly requested identity or residence card has no codes after three weeks, contact the relevant team rather than starting another card application.

Guides

Guides that help with this

Belgium

Registration

Belgian Digital Identity Guide

eID, itsme, and secure access

Learn how to activate electronic identity cards, digital keys, and secure authentication methods for official portals in Belgium.

eIDitsmedigital key
15 min readRead guide

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Where to next

Digital ID and eID help

Reset an eID PIN, replace activation codes or set up a digital key for online services. Useful for residents, residence card holders and some non-residents.

Digital ID help in Belgium

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